Artist Bag Warranty Questionnaire
Please fill out this form to see if your Artist Bag qualifies for a warranty replacement.
What is the issue you are having with your Artist Bag?
Hardware malfunction or defect that prevents the diaper bag from working properly
Stitching defect that affects functionality (not cosmetic)
Accidents, spills, scratching, peeling, rubbing off of vegan leather (NOT COVERED BY WARRANTY)
Defects created from self- or third-party repairs or alterations (NOT COVERED BY WARRANTY)
Wear and tear due to normal, proper use of product (NOT COVERED BY WARRANTY)
Cosmetic Stitching defect (NOT COVERED BY WARRANTY)
What is your full name?
Where did you purchase your Artist Bag
Lighthouse Kids Company Website
I won a contest/giveaway/am an influencer and received free product (NOT COVERED BY WARRANTY)
Are you the first owner of the Artist Bag - Do you have proof of purchase
No (NOT COVERED BY WARRANTY)
When did you purchase your Artist Bag (Date)
Are you filing this claim with 60 days of purchase?
No (NOT COVERED UNDER WARRANTY)
According to your responses are you eligible for a warranty claim? (Must not have "Not Covered by Warranty" in all of your responses
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