Careers With Metropolitan Appliance
Apply to join our team! Metropolitan Appliance wants its customers to have the best service and appliance experience possible. To that extent we're always interested in talking to people who have experience providing exceptional customer service
Current Openings
Store Operations Dispatch & Accounts Receivable Coordinator
Metropolitan Appliance is looking for a new full-time teammate to be responsible for dispatching the store's field operations teams and billing customers for goods & services provided.

This team member's typical day would involve:

- Pulling delivery details (products, delivery contact information, arrival time data) from order management and truck calendaring systems into the store's delivery management program
- Oversee automated delivery time window confirmations with each customer and working with sales and operations teams to accommodate customer delivery needs
- Solving day-of-delivery product, truck, and staffing coordination challenges with operations and delivery teams
- Communicating with customers regarding balances due, processing their charge card payments, and furnishing receipts
- Communicating delivery delays to customers and rescheduling customer deliveries when circumstances dictate
- Coordinating merchandise pickups with delivery technicians and confirming staging requests with vendor's will-call associates
- Coordinating product returns with delivery teams, Warehouse Manager, and product disposition with the Customer Service Manager
- Reconciling previous day's assigned product deliveries with completed customer delivery acknowledgement paperwork (signed pack slips) and then documenting those confirmed shipments in the store's order management system
- Assisting teammates and customers in-store with producing load-out paperwork for appliance will-call shipments
- Physically receiving vendor shipments, reconciling what the vendor indicates they've shipped against what was actually received and entering the received goods into the store's order management system
- Preparing and transmitting customer billings and monthly statements
- Producing and circulating weekly accounts receivable and inventory aging reports
- Supporting Metropolitan Appliance's Customer Service Manager in coordinating service resolutions with the store's vendors for customers
- Performing end of day payment reconciliation and producing the daily business closeout records

This position relies heavily on the candidate's familiarity with and efficient use of modern workplace technology. Successfully demonstrating your customer service, time management, attention to detail, and interpersonal relations skills will be essential in determining how fit any candidate would be for the role.

Compensation includes:
Competitive pay (ranging from $20-$24/hr based on experience)
Variety of work tasks
Vacation benefits
Medical benefits
401k retirement plan (with employer contributions)
Career progression opportunities
Licensed Electrician (07D, 02, 01) - Appliance Installation Technician
Metropolitan Appliance is seeking out another WA State licensed Electrician to join our team of talented and service-oriented installation technicians. Your work would be instrumental in bringing new kitchen equipment online and pleasing homeowners whom are eager to enjoy their new purchases.

Metropolitan's licensed trade techs enjoy:
Competitive pay (starting wage is $32.50/hr - more with experience)
Variety of work tasks, destinations, and responsibilities
Vacation benefits,
4 x 10 hour full-time shifts,
Medical benefits
401k retirement plan (with employer contributions)
Career progression opportunities

To apply for this job you must possess a Journeyman or higher WA State 01, 02, or 07D Electrician's license. Additionally, this job requires the ability to safely lift/move heavy appliances. Metropolitan Appliance prides itself in providing spectacular customer service. To that end, experience in working with the public is required. You must be drug free and must have a valid driver's license with good driving record.

If you know that you could provide Metropolitan Appliance's customers with the professionalism that they demand, apply to this posting and let Metropolitan know more about you.
Warehouse & Delivery Associate
Make a great wage (entry is $18.00/hr; experience pays more) while doing work that gets you out in the field fulfilling customer orders for new kitchen appliances and laundry. You should come install for the best!

Metropolitan's techs enjoy:
Competitive pay,
Variety of work tasks, destinations, and responsibilities
Vacation benefits,
10 hour full-time shifts with seasonal OT opportunities,
Medical benefits,
401k retirement contributions, and
Career progression opportunities

This job requires the ability to safely lift and move heavy appliances. Metropolitan Appliance prides itself in providing spectacular customer service. To that end, experience in working with the public is required. Professionalism both in the quality of the installation work that you perform and in the way that you conduct yourself with Metropolitan's customers is essential.
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