Flex Update Request Form
Please complete this request to be placed on the Update List. You will receive a confirmation of your request and will be contacted ~4 weeks prior to your scheduled week to select your date/time. If you have any questions, please contact:
General questions: your Customer Success Manager
Technical questions: Technical Support
Email address *
Agency ID *
Point of Contact for Patch (first and last name) *
Your answer
Current Flex Version (include full subversion number) *
Your answer
Current Mobile Version *
Your answer
Requested Version (current version if left blank)
Your answer
Do you have a test server?
If you have a test server, how much lead time do you need between its patch and your production patch?
Your answer
Jail Type *
Operating System *
Connection Type *
Reason(s) for Patching *
Specifics for Reason(s) for Patching
Your answer
This agency can only patch on the following days:
Patch time preference *
This agency must have the following lead time between scheduling and patch date:
Your answer
A copy of your responses will be emailed to the address you provided.
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