WDS Project Feedback Survey
Web Development Services (WDS) is very interested in hearing your feedback. Your responses are completely anonymous and the form should take you no longer than ten minutes to complete. Questions with asterisks are required. Thank you for your time!
Project Planning
Was the project planning process clearly explained in the beginning of the project?
Did WDS have the right people assigned to all project roles? (project manager, web developer, web designer, content strategist, quality/assurance testing)?
Were the deliverables, milestones, and schedule clearly communicated by WDS throughout the project?
Was the project completed within the expected time period (reflecting adjustments made during the project process)?
If you answered "No" to any of the above questions, please provide additional information to help us improve.
Your answer
On a scale of 1 to 5...
How accurate were the original cost estimates for the building of your website?
Not accurate at all
Very accurate
How responsive was WDS in answering your questions and concerns during the project process?
Not very responsive
Extremely responsive
How satisfied were you with the amount of real time/face-to-face meetings with WDS (if applicable)?
Not Satisfied
Satisfied
How satisfied were you with the amount of telephone/remote meetings with WDS (if applicable)?
Not Satisfied
Satisfied
Strengths and Weaknesses
WDS Strength: List one aspect of the website project process that you found beneficial and would like to let WDS know..
Your answer
WDS Area to Improve: List one aspect of the website project process that you would have changed to make the project more successful.
Your answer
WDS Lesson Learned: Describe anything, good or bad, that you learned during the project that you would like to pass on to other people working on similar web projects with WDS.
Your answer
Project Post Mortem
Overall, how pleased/satisfied are you with your website?
Not as I had hoped
Everything and more!
Overall, how pleased/satisfied are you with WDS services?
Not as I had hoped
Everything and more!
Overall, how pleased/satisfied are you with the quality of the documentation provided by WDS?
Not helpful or complete
Very helpful and complete
I feel that I was educated about website best practices.
And Lastly...
How likely are you to recommend WDS to a colleague for the services that we offer?
Not at all likely
Extremely likely
...do you have any other comments regarding working with WDS?
Your answer
Thank you! Your feedback is greatly appreciated.
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