Customer Complain Form
This is a tool to be filled by the customers and sales person to carefully record customer problem.
This process will help us build a system to measure customer satisfaction as well as provide opportunities for improvement.
Customer Contact Person:
List of Possible Complains
Customer received the wrong item
Wrong quantity was shipped
Material was delivered to the wrong address
Received damaged goods
Paper work incomplete
Incorrect price was charged for an item.
Delay in delivery as compared to the promised date.
Two time invoicing against same PO
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