All components except the Breast Pump Device and Power Adapter are not covered by warranty. Hegen Pte Ltd retains the rights to repair and/or replace the product, subject to availability.
All returns and exchange will take place on-site at Hegen Pte Ltd or our Authorised Distributor. Purchaser will bear the cost for returning the product. On-site warranty service, if applicable, applies only in Singapore for purchases made locally.
If you require repair and/or replacement of this product, email us at firstname.lastname@example.org with your order reference, original invoice/receipt as well as a photograph and description of the defect.