MTCSS Customer Feedback Form

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Here at MTCSS we’re constantly looking for more ways to improve and benefit our customers’ experience, so we want to know how our service worked for you and why. This form should take you no longer than 5 minutes to complete, and no response data will be shared outside the company - this is for performative use only.

First Name and Last Name: *

Company Name: *

Project: *

Email Address; (By providing your email address, you consent** to MTCSS potentially sending you marketing communications related to your products & project detailed throughout the form)

1.) How would you rate your experience with our enquiry & quotation process? (EG; Ease of enquiring, were you kept up to date, asked any further questions, satisfied with the detail of the quote + time taken to return the quote etc...) *

Extremely Poor

Excellent

Please describe further any additional feedback you may have on our enquiry and quotation process...

2.) How would you rate your project delivery experience with installation, (if applicable) lead & delivery times? (EG; Satisfied with the installation, any delays in delivery/installation, extended project dates due to lead times etc...) *

Extremely Poor

Excellent

Please describe further any additional feedback you may have on our project delivery process...

3.) How would you rate your satisfaction of the completed project? (EG; quality of finished product, impact it's had on business) *

Extremely Poor

Excellent

4.) How likely are you to recommend MTCSS to another business/friend? *

Not Likely

Extremely Likely

Please describe any additional feedback you may have about your completed project, MTCSS' overall customer service & any ways that we could improve...

** MTCSS may use the contact information you provide to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy on our website.

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