Isoflow Client Questionnaire
It is easy to make the simple complicated. It takes skill to make the complex simple.

By completing this short questionnaire before we meet, you will help us understand your business, your vision for the project and ensure our time together is productive. If there are a number of decision makers, completing this document as a team is sensible! The more information you can give us, the more substantive and valuable our initial consultation will be. There's no obligation to use us and you will be well placed to make a decision.

Please rest assured that we will naturally treat your information in the strictest confidence.

Your Name
Your answer
Company Name
Your answer
Job Title
Your answer
Physical Address
Your answer
Email
Your answer
Cell Number
Your answer
Business Introduction
In a phrase, what does your company do?
Your answer
How many employees does your company have?
Your answer
What sort of annual turnover do you do?
Who, other than yourself/ves, is involved in the decision-making?
Your answer
Do you have an in-house software development team?
If no, do you have a preferred development partner?
Do you have an in-house design team?
If no, do you have a preferred design partner?
Have you engaged with a design partner like ours before?
If yes, on a scale of 1-10 with 10 being “Extraordinary” how would you rate the experience?
Have you engaged in any User Testing and UX activities before?
If yes, on a scale of 1-10 with 10 being “Extraordinary” how would you rate the experience?
What are you wanting to accomplish in a nutshell?
Describe the concept/product/service you currently/will provide:
Describe the concept/product/service in a phrase:
Your answer
What are the top 3 needs your product/service will fulfil for your customers?
1.
Your answer
2.
Your answer
3.
Your answer
Do you have clear metrics in place to track achievement of these goals?
Who are your top 3 target markets and please tell us something about them?
1.
Your answer
2.
Your answer
3.
Your answer
Is this a new product /service?
If not, how long have you been running this product/service?
Your answer
What is the number one challenge you are currently facing with your product / service?
Your answer
How does this make you feel?
Your answer
How many users do you currently have?
Your answer
Is this estimated or measured?
What is the one thing about your current product/service that's working really well. Why?
Your answer
Are you recording any user sessions?
Have you surveyed your users in the last 6-12 months?
All about your project
What's your number one reason for commissioning a new design?
Your answer
Do you have a definite start in mind? (tomorrow is pretty unlikely, sorry!)
When does it need to be completed? (yesterday is definitely out)
Your answer
Please indicate the budget range you have made available for this project: *
Please select the desired outcomes that you require from ISOflow:
Design Concept
Do you currently have some good ideas for features of your product/service?
When people are first making contact with your product, describe in phrase how you want them to feel about your company.
Your answer
Who are your top 3 competitors and what's the one thing they're doing well in your opinion?
1.
Your answer
2.
Your answer
3.
Your answer
Leaving them aside, have you seen any sites recently that you really liked the visual design of? Please note their URLs.
1.
Your answer
2.
Your answer
3.
Your answer
Supporting Documentation
Please share any relevant supporting documentation with us that can help us understand your product and requirements better. This could include a Business Plan, Specifications Documents, Wireframes, Interface Designs, User Testing Results or links to your apps in the relevant app stores. Please send this information to hello@isoflow.co.za and check the box below so we know to look out for it.
Have you sent us any supporting documents in addition to this questionnaire?
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