PLEASE NOTE THAT DUE TO HIGH VOLUME OF DAILY REQUESTS YOUR REQUEST WILL TAKE 2-5 BUSINESS DAYS TO PROCESS
If you are canceling a membership while still under contract, a $50 cancellation fee will be collected along with the final month’s payment.
If you have an auto renew membership that is post contract, there is no fee for cancellation. The final month’s payment will be collected as scheduled.
Members that cancel due to leaving their position at MIT, a relocation of 25 miles or more away from MIT or due to a medical reason may cancel without penalty at any time. Proper documentation must be provided to waive the $50 cancellation fee. Documentation must contain proof of relocation, change in employment status or medical reason (change of address form, job acceptance letter, utility bill, doctor’s note, etc.) This documentation can be sent to firstname.lastname@example.org in tandem with filling out our membership change form. If proof is not provided, a $50 cancellation fee will be applied in addition to the final month’s payment.Membership Change Information:
If you are an MIT Employee or Alumni and looking to add a partner/spouse to your membership, their MIT ID # must be provided. If they do not have one, they will need a partner/spouse card from the Atlas Center. Link for the partner/spouse application is on the Atlas Website here: https://web.mit.edu/securityops/card/cards/spouse/id-card-spouse-or-partner.html
this how we verify affiliation and provide access to our facilities.Membership Hold Request:
To put a hold on your account, please visit the hold request form below.https://forms.office.com/Pages/ResponsePage.aspx?id=utmvZM8Oz0q8NpNfYjW6i5ZppEZ1L6NEmokaE-xbFgZUOEM0MlpZQzNIVDk4QllOSzhBTkg0VFhDVC4u
Instructions and eligibility requirements will be listed on the form.
Please email us at email@example.com if you have any questions.