The ROI of CX: Proving the Business Value of Customer Experience  

Behind every improved journey, reduced friction point, or delighted customer lies measurable value waiting to be uncovered.

Join us on Tuesday, December 9th, 2025, for a powerful 60-minute session where we will define strategies to justify CX investments and ways to measure the financial impact of Customer Experience. 


What You’ll Walk Away With:
✅ Learn how to measure and demonstrate the ROI of your CX initiatives
✅ Strategies to justify CX investments and align them with business goals.

Join us as we Redefine Experience One Conversation at a time. 
See you then! 👋

📅 Date: Tuesday, 9th December 2025
⏰ Time: 11:00 AM - 12:00 PM
📍 Location: Online via Zoom
💰 Investment: KES 1,000 

To Make Payment:
MPesa Till Number: 4187710


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First and Last Name: *
Name of Organization *
Number of Persons to attend
Mpesa Payment Code - Investment: KES 1,000 per person
MPesa Till Number: 4187710 *
Telephone Contact *
Email Contact  *
How did you first learn about Experience Redefined?  *
Thank You For Being Part of our CX Academy Community! 
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