Please describe the nature of the fault if faulty. If possible describe how to recreate the problem - that way we can use your description to double check. Be as specific as possible - name a specific track if thats relevant. Your feedback will help us improve the product.
Your answer
Notes
Anything else you would like to add - you could put a tracking number here or how to contact etc. NB the repair folk do not have access to any of your emails so don't assume they will know the history.