IDS 3 to 18 Complaints Form 2025/26

In order to submit a concern or complaint to the school you will need to complete the form below. 

The complaint will be fully investigated and responded to in line with timeframes given in the IDS Complaints Policy and detailed in the summary below.

When you raise a suggestion, concern or complaint: 

  • we will listen to everything that you say
  • we will ask you questions to help make things clear
  • we will treat you fairly
  • we will keep you update at each stage of the process

Please note that before taking forward the complaint we will need to be satisfied that you have the authority to act on behalf of the person concerned.

If you are a pupil of the school we will help you complete this form, explain it to you and will give you a copy of it when it is completed. 

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Email *
Summary of how we deal with concerns or complaints
The procedure will be followed in the event of a concern or complaint about the school
Forename(s) *
Surname *
Address *
Contact Number *
Relationship to Pupil *
Pupil Full Name *
Pupil Year Group *
Details of your complaint (please provide full details including dates and times if appropriate) *
What do you think the school did wrong or did not do?
 *
Describe how you have been affected *
When did you first become aware of the problem? *
If it was more than three months since you first become aware of the problem, please give the reason why you have not complained before. 
What do you think should be done to put matters right?
 *
Have you already put your complaint to a member of staff? If so, please give brief details about how and when you did so
Signature of complainant *
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