The SENIOR SERVICE DESIGNER we are looking for:
Kwiecinski Business Advisory (KBA) is a young strategic design agency ( Our mission is to make out of the New EU the most user friendly region in the world. We will do it by helping build or convert the existing user experiences, one by one, into frictionless need matching machines naturally boosting the users'​ willingness to pay.

Examples of projects to which our team members have contributed recently:
- development of a mobile services blueprint for the financial sector based on thorough research in 4 markets of the region
- prioritization of mobile banking development directions
- research and analytics based hybrid (psychographic and behavioral) segmentation of a customer portfolio to better address the latent needs.

We are currently looking for an experienced service designer to join our team in Warsaw - a person not fearing the challenge but also with an ability to hit the ground running in terms of service design. Experience of collaboration with a larger peer agency in a mature market (e.g. Designit, IDEO, frog, Fjord, Fahrenheit 212, Veryday, SmartDesign, Continuum, Lunar, Live|Work) would be a strong argument in your favor, but a solid track record of work for smaller agencies or on a freelance basis would also be great.

You would be responsible for delivering service design projects, for contributing to business development and to designing our business for the future. Recently we have focused on financial services, but we would like you to help us diversify into other fields (esp. transportation, healthcare, city as a service).

Given that Eastern EU is our target playing field, the command of one of the languages of the region (esp. Polish, Czech, Hungarian, Romanian) would be a notable plus, while proficiency in English is a must.

We offer:
- full time engagement (with flexibility if needed),
- interesting projects (including several in the pipeline and many more ideas),
- exposure to many locations,
- potential collaborations with the best in the industry,
- no monotony - by the nature of a startup no day resembles the previous one,
- inspiring environment, both immediate (cool space and neighbors) and further (Warsaw is a regional hub and a phoenix in the process of reinventing itself),
- empowerment and impact on the development direction of the company,
- tapping into the world of opportunities together.

We review the applications on a rolling basis until we have found the right match.

Tell us about you: *
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You are eager to work with KBA because .... : *
There are certainly many reasons ;) please pick 3 most important (no more than 1000 characters)
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Tell us about the ideal project you would like to deliver: *
Forget about any obstacles. We would like to understand what drives you and where would you like to go (no more than 1000 characters)
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What do you think are the limitations of Design Thinking for service/experience design: *
We would like to understand whether you are able to think critically to solve a challenge (no more than 1000 characters)
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Link to your LinkedIn profile *
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I am aware that start-ups are ruled by criteria that are different from those rulling corporations. I do understand that a startup working environment undergoes continous change. *
How did you find out about the position?
Hereby I agree for my personal data to be processed for the purpose of recruitment in accordance with the Polish Law of August 29, 1997 on the Protection of Personal Data (Dz. Ust. nr 133 poz. 883). *
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