Requesting extra data for mobile devices
The DfE are working with mobile companies to temporarily increase data allowances on certain networks. This is so children can continue their remote education without incurring extra data charges.

If you do not have your own phone, they can increase data on a family member’s phone, as long as they’re in the same household.

If you do not have access to a mobile device, or are not on a participating network, a 4G wireless router might be more suitable.
Email address *
1. Check who is eligible for extra mobile data
You can request extra mobile data for disadvantaged children who:
* have no broadband connection at home
* cannot afford additional data
One of the following must also apply - please choose the option that applies. They are children: *
What information we need to collect
To request extra mobile data, you will need to collect the following information:
The account holder’s name *
Your mobile number (a number beginning with ‘07’) *
Your mobile network *
Are you: *
Account holders with monthly contracts need to be over the age of 18.
Network Offers:
EE
Be aware that until the end of January, it may take EE some time to process requests.
*The recipient will get 20GB of additional data per month until 31 July 2021.
*The offer is available to both Pay Monthly and Pay-as-you-go customers.
*A text message will be sent to the nominated device once the additional data has been added to the account.
*EE will process no more than 60,000 requests across all schools. If they reach this limit, they will not accept further requests.

Sky Mobile
*The recipient will get 100GB of additional data.
*The offer is only available to Pay Monthly customers identified as needing this support. It’s not available to Pay-as-you-go customers.
*Sky Mobile customers will be able to see the data uplift in their piggybank.
*Sky Mobile will aim to process the request within 14 days.
*Sky Mobile will process no more than 1800 requests across all schools. If they reach this limit, they will not accept further requests.

Smarty
*The recipient will get unlimited data until 31 July 2021.
*The offer is available to both Pay Monthly and Pay-as-you-go customers.
*A text message will be sent to the nominated device once the additional data has been added to the account.
*Smarty will aim to process the request within 14 days.

Tesco Mobile
*The recipient will get 20GB of additional data per month until 31 July 2021.
*The offer is only available to Pay Monthly customers identified as needing this support. It’s not available to Pay-as-you-go customers.
*A text message will be sent to the nominated device once the additional data has been added to the account.
*Tesco Mobile will aim to process the request within 14 days.
*Tesco Mobile will process no more than 1,000 requests across all schools. If they reach this limit, they will not accept further requests.

Three
*The recipient will get unlimited data until 31 July 2021.
*The offer is available to both Pay Monthly and Pay-as-you-go customers.
*A text message will be sent to the nominated device once the additional data has been added to the account.
*Three will aim to process the request within 14 days.

Virgin Mobile
*The recipient will get 20GB of additional data per month until 31 July 2021.
*The offer is only available to Pay Monthly customers identified as needing this support. It’s not available to Pay-as-you-go customers.
*A text message will be sent to the nominated device once the additional data has been added to the account.
*Virgin Mobile will aim to process the request within 14 days.
*Virgin Mobile will process no more than 1750 requests across all schools. If they reach this limit, they will not accept further requests.
*Wi-Fi hotspots are open to all existing customers, including those on Pay-as-you-go. Customers on Pay-as-you-go will need to have a minimum of £5 credit. Instructions to download the app and find their nearest hotspot can be found by going to www.virginmedia.com/wifiapp.
I agree the Privacy Information below has been shared and read by me: *
Required
4. Explaining the DfE's privacy policy
Those affected by the offer need to understand how the DfE will use their personal information.

Please share the following privacy statement with:
*the adult account holder for the mobile device
*the parent or carer of the person benefiting from the offer, if they’re under 13
*the person benefiting from the offer, if they’re 13 or over

Privacy statement
1. For the purposes of data protection, I need to let you know that the Department for Education (DfE) is running the Mobile Network Offer through schools and their trusts or local authorities.

2. If the offer is taken up by an adult account holder, the school or social care team will share the account holder’s name and mobile phone details with the DfE, who will share these with the relevant mobile network operator.

3. The mobile network operator will use that information to increase the data available for the account holder’s mobile device, as long as they qualify for the offer.

4. The adult account holder’s personal data is only shared with their mobile network operator for the purposes of the offer. No names of children or other adults, other than adult account holder, are shared with the DfE or the mobile network operator.

5. No personal information will be shared with the DfE if you do not want to take up the offer.

6. If you want to know more about how your personal information will be used before you take up the offer, we can send that to you first.

7. If you decide to take up the offer, you’ll get a text message from the Department for Education with more information about your data protection rights.

If you, the account holder, wants to receive some written information first, please call the school who will email it over.
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