• Organization of agreed upon categories/spaces
• Discussions about your goals
• Support for new systems and habits to help you continue to get and stay organized
• Optional occasional check-in by text, email, card and/or phone call during and after our work together

Exclusions – I do not provide house cleaning, assembly of furniture/shelving/closet systems or moving heavy furniture, though I will try to help find someone to assist with these tasks when needed.

Disposal/Donations – The client is responsible for final discarding to any dumpsite, donation center or shredding service.

I will need your full attention while working together, so I appreciate phones being turned off or placed in another room whenever possible, so we can focus completely and make the best of our time together. You deserve this time!
I also ask that you mentally prepare yourself for our work by asking yourself a few questions. I will be asking you versions of these before we begin our work together and throughout our sessions to ensure we’re moving toward your goals. You don’t need to have all the answers – sometimes it’s good to just sit with the questions. It can be helpful to write, and/or create a visual representation of your answers.
• What are two life goals and how does your disorganization/clutter hold you back from making progress towards your goals?
• What do you think may be holding you back from having an organized space?
• What are your goals for the categories/spaces that you are going to get organized?
• Look around your space – do you see any items that you may be able to let go of that don’t fit the goals and desires you’ve expressed?
How do you want your space to look, feel and function? It may help to close your eyes, then picture and feel the space as you dream it could be. Pinterest, magazines, Google searches and vision boards can also help!

I do not come into your home with a preconceived idea of what it should look like, how you should live, or what you should keep or not keep. I simply want to help you live a more organized, joyful and happy life in which you’re surrounded by things you love and in which you feel you can visualize and move towards your goals and dreams. I am completely non-judgmental and urge you to be the same towards yourself.

The minimum session time is 3 hours. A five-hour session is ideal for efficient results. I offer a discounted rate if you select a bundle of hours. To get the full benefit of this work, I recommend at least three sessions.  It often takes multiple bundles of hours to complete an entire home, but I think you’ll find it’s worth every penny!

I also give “homework” you can do between sessions that will reduce the number of sessions needed. If you prepay for a bundle of hours and we finish with leftover hours, those hours will be available for you to use at any time in the future or gifted to your love ones.

I accept payment by Venmo, Zelle®, PayPal, Credit Card, Google Pay, Facebook Pay, cash, or check. If you purchase a bundle of hours, you may pay upfront in full or I will charge you ½ the cost at the time of booking and the other ½ will be due after ½ of our working sessions have been completed.

In order to receive a full refund, please contact me within 48 hours' notice. Cancellations between 24-48 hours will receive a 50% refund, and no refunds will be accepted with less than 24 hours notice.

Cancellations may be made by text, email or voicemail and I will confirm as soon as I get your message.

If I must cancel a session with less than 24 hours’ notice, I will add two hours to your balance of hours for your inconvenience. Cancel a session with less than 48 hours’ notice, I will add one hour to your balance of hours.

• Outside of Manhattan, transportation fee will be charged separately.
• A travel fee of $50 per hour for travel over 9 miles.
**Please feel free to contact us if you are located far away. Online consultations are also available.

Client will review all materials I recommend be disposed of by means of recycling, shredding, donation, resale, or any other means agreed to between client and Hiroko Watanabe.  The final decision of what to do with all items is determined by the client alone.
Client agrees that Hiroko Watanabe is not responsible for any loss or damage caused by client’s failure to review or inspect items to be disposed of. Client also agrees that Hiroko Watanabe is not liable for any loss, damage, including consequential damages client sustains as the result of services or advice provided to client by Hiroko Watanabe.
This form constitutes the understanding of standard services and fees between the parties; the terms can be modified only by a written amendment to this agreement, signed by both parties.

Sincerely,
Hiroko Watanabe, Master-level Certified KonMari™ Consultant