PSM II Practice Test 2

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1. An organization is using Scrum to build five new products. What would be the best two options for the number of Product Owners the organization should have? (Choose the best two answers) *

1 point

A) There is one Product Owner for each product (so five in total). Each Product Owner may delegate, share and align work within their individual Product Backlog.

B) Enough Product Owners to delegate as much work needed to maximize utilization of all Developers.

C) There is one Product Owner responsible for all five products. This person is not allowed to delegate any of the Product Owner responsibilities as he/she is accountable for the success of each product.

D) There is one Product Owner responsible for all five products. In order to scale his/her accountability, he/she can delegate some of the individual Product Owner responsibilities to others within each product but would still remain accountable for the value of the work produceD)

Required

2. Ryan, who is a Scrum Master on one of the Scrum teams, has approached you asking for advice. Their Daily Scrum takes longer than 15 minutes and the team has suggested dividing themselves into two separate teams in order to stay within the time box. As another Scrum Master, what would be the best response? (Choose the best answer) *

1 point

A) Agree – this is an appropriate solution to the problem.

B) Disagree – as the problem may not be that the team is too big.

C) Unsure – dividing a team into two separate teams cannot be decided based on this information. You offer to observE)

D) Agree – You agree that dividing the team into two separate teams is a good strategy to allow the teams to learn how to run Daily Scrums quickly and effectively. Once they've learned to limit the Daily Scrum to 15 minutes, you can merge the teams again.

3. Steven, a Scrum Master, has been hired by an organization that is new to Scrum. He has been invited to meet the IT and product management team to kick off the project. During the meeting, the Product Owner asks how many Sprints will be needed to address the entire architecture and infrastructure before working on the features for the new product. What are the two best responses for Steven to explain how much work is handled in Scrum? (Choose the best two answers) *

1 point

A) Steven should explain that product management should not worry about technical solutions. He should inform them that the Developers will work with the IT department when needed and should keep the Product Owner updated on additional time required for each Sprint. The additional effort will be added to the top of the Sprint Backlog before Sprint Planning.

B) Steven should explain that it is more effective when architecture and infrastructure emerge alongside the development of business functionality. The additional advantage is that business value is created more quickly and earlier.

C) Steven should confirm that architecture and infrastructure are needed before starting on business functionality even though the estimated budget will be difficult to estimatE) He should suggest that the first Sprint will be dedicated to building the technical foundation in order to get an accurate estimation for any additional budget and time requireD)

D) Steven should coach the Product Owner and the Developers to add this work to the Product Backlog to ensure transparency. He should also have the Developers estimate the work and do this in early Sprints while also creating some business functionality in the early Sprints.

Required

4. During the Sprint Retrospective, the team is discussing the quality issues that prevented the team from delivering a releasable Increment at the end of the Sprint. However, the Developers do mention that they were able to achieve a high velocity. What are the most effective two responses for Steven, their Scrum Master? (Choose the best two answers) *

1 point

A) Agree and acknowledge the hard work of the Developers, so they will be motivated to do even more in the next Sprint.

B) Acknowledge the hard work but remind the Developers that they need to improve in order to do even more in the next Sprint.

C) Help the Developers focus on creating high-value Increments that meet the Definition of Done, even if the measured velocity drops in the next Sprint.

D) Stress the value of working software over measured velocity.

Required

5. You have a Scrum team that has been working together for over a year. There are eleven Developers in the team who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog. What might explain why the Scrum team is finding it difficult to craft Sprint Goals? (Choose all that apply) *

1 point

A) The Sprints are too long.

B) The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordereD)

C) The Product Owner doesn’t set objectives that he/she wants to achieve with upcoming Sprints

D) Scrum might not be the best framework for this team.

E) There are too many Developers.

Required

6. Which two statements are the most accurate in regards to scaling Scrum for large projects requiring multiple Scrum teams? (Choose the best two answers) *

1 point

A) A person focusing on the Sprint Backlog of a single Scrum team is often more productive than that same person working on multiple Scrum teams at the same timE)

B) A well-structured Product Backlog can minimize and often eliminate Developers working on multiple Scrum teams during a Sprint.

C) Team members must work full time on a single Scrum team.

D) To be successful with Scrum on a large scale, you must customize the core Scrum framework.

Required

7. Which two behaviors would reflect the service of a Scrum Master to the Scrum team? (Choose the best two answers) *

1 point

A) Ensuring that all Scrum events take place and are positive, productive, and kept within the timebox.

B) Coaching the team members in self-management and cross-functionality

C) Staying away from internal conflicts between Developers and maximizing their autonomy and freedom.

D) Resolving every impediment for the Developers.

Required

8. A new Developer has just joined an existing team that has been together for several Sprints. During the Sprint, the individual has been trying to share his ideas and viewpoints but is continuously ignored by the rest of the Developers, so he raised this on the Sprint Retrospective. Which four Scrum Values has the Scrum team been neglecting? (Choose the best four answers) *

1 point

A) Commitment

B) Respect

C) Transparency

D) Focus

E) Openness

F) Courage

Required

9. At the eighth Sprint Review, the stakeholders are upset that the product being built is not what they expected and will incur additional costs that were not planned for. What may have led to this? (Choose the best answer) *

1 point

A) The Scrum Master has not been reporting on the progress of the Scrum team. The Product Owner has not been managing the tasks of the Developers effectively. The Developers have not been improving their velocity.

B) The project's transparency has not been ensured by the Scrum Master. The project's progress has not been communicated to the stakeholders by the Product Owner. The Sprint Reviews have not been attended by the stakeholders.

C) The Scrum Master has not been attending the Daily Standup. The Product Owner has not been using the Gantt chart correctly. The stakeholders have not been invited to the Sprint Retrospectives.

10. In what two ways is velocity and technical debt related? (Choose the best two answers) *

1 point

A) They are not related because technical debt is non-functional and velocity is calculated based on end user functionality.

B) As the Developers are working on new Product Backlog items, they may unexpectedly run into technical debt that will result the team’s velocity dropping.

C) The Developers can artificially increase velocity by allowing technical debt to be incurreD)

D) Adding estimates to technical debt will allow the Developers to maintain constant velocity, therefore, ensuring predictability.

Required

11. Your company has notified the stakeholders that they will be delivering the first release of a new product within ten Sprints. On the seventh Sprint, the Scrum team discovers that they will not be able to include all of the expected features within the first release. The Product Owner believes if they remove some items from the Definition of Done they will be able to accelerate the development process. The Developers object to this idea as it will lead to technical debt. As a Scrum Master, what would be the best two ways to explain to the Product Owner the impact of technical debt? (Choose the best two answers) *

1 point

A) As long as there is still technical debt in the current release, feature development for the next release cannot be starteD) The Product Owner must first agree to this impact before allowing changes to the Definition of DonE)

B) Reducing the Definition of Done will introduce unknown errors as development progresses and functionality is addeD) The system can become more difficult to stabilize as work progresses. Development for the actual release as well as future releases will be slowed down in unpredictable ways.

C) Releasing the version upon a reduced Definition of Done creates false assumptions about the actual state of the system. This will create many interruptions during the development of the next release as fixes will need to be done to the previous release caused from a reduction of quality.

D) The amount of technical debt will need to be analyzed in order to understand the impact on subsequent releases in order to allocate additional Sprints at the end of the project.

Required

12. A Product Backlog item in the Sprint Backlog does not meet the team's Definition of Done by the end of the Sprint. What should happen to the item in two ways? (Choose the best two answers) *

1 point

A) It will be inspected during the Sprint Review, and if the stakeholders approve, it will be included in the Increment.

B) Do not include the item in the Increment for the Sprint.

C) Split the item and add the completed work estimation to the current Sprint so that velocity is not impacted, and add the 'undone' work to the next Sprint.

D) Estimate the remaining work needed to make it ‘done’ and add it to the Product Backlog for the Product Owner to decide what to do with it.

Required

13. If burndown charts are used to visualize progress, what does a trendline through a release burndown chart indicate? (Choose the best answer) *

1 point

A) When all work will be completed so the Scrum team can start working on a new Product Backlog.

B) When the project will be over if the Product Owner removes work that is equal in effort to any new work that is addeD)

C) When the work remaining is projected to be completed if nothing changes on the Product Backlog or Developers.

D) The evolution of the return of investment on the project.

14. A new Product Owner has joined an existing Scrum team that has been working together for eight Sprints. The Developers have grown to have a good understanding of the functionality and business for the product they have been building. The Product Owner, being new to the company, is unsure about his responsibilities. Explain two acceptable ways of assisting the Product Owner as a Scrum Master.. (Choose the best two answers) *

1 point

A) You advise the Product Owner to start building a good relationship with the stakeholders of the product. Ongoing interaction with them is important to regularly align with changing organizational or market expectations. The Product Owner is also expected to invite the right stakeholders to the Sprint Review meeting.

B) You inform the Product Owner that, in today’s highly competitive markets, it is important that the Developers are updated on changing business priorities on a daily basis. The Daily Scrum allows the Developers to adapt to the changes in scope without delay.

C) When the items on the Product Backlog are handed over to the Developers, you tell the Product Owner to make sure there are no ambiguities or possible misunderstandings. This is best done by capturing the functional requirements during an analysis phase, resulting in documents that are considered as the working product of such analysis Sprints.

D) You advise the Product Owner to formulate the Product Backlog with the help of the Developers and stakeholders, as they are the most knowledgeablE) The Product Owner will quickly catch up by asking questions and working with them.

Required

15. Steven is a Scrum Master on a new Scrum team. What would be the best way for him to determine if the Product Owner is interacting enough with the Developers during a Sprint? (Choose the best answer) *

1 point

A) Check whether the Product Owner is actively engaged at the Daily Scrums.

B) Check whether the Increment presented at the Sprint Review meets the Product Owner’s expectations.

C) Observe whether the Product Owner has provided enough information at the Sprint Planning to make his/ her presence optional during the Sprint. The level of autonomy within the Developers can be the result of having the right presence from the Product Owner.

D) The Product Owner must be present at all times when the Developers are working. Scrum forbids the Product Owner from being unavailablE)

16. At Sprint Planning, the Developers are not able to forecast the number of Product Backlog items they can do in the upcoming Sprint due to unclear requirements. The Product Owner, however, was able to clearly define the business objective he hopes to achieve in the Sprint. Which of the following two actions would you support? (Choose the best two answers) *

1 point

A) The Developers forecast the most likely Product Backlog items to meet the business objective and create a Sprint Backlog based on an initial design and plan that is likely. Once the timebox for the Sprint Planning meeting is over, they start the implementation and continue to analyze, decompose, and create additional functionality during the Sprint.

B) If everyone agrees, the Sprint Planning can be extended until the Developers forecast enough Product Backlog items before starting the implementation. They should be able to do it because they self-manage their work.

C) Allow the Developers as much time as they need to review the Product Backlog items before reconvening with the Product Owner when they're confident enough to make a Sprint forecast.

D) They'll talk about why this happened in the upcoming Sprint Retrospective and what changes they'll make to make it less likely to happen again.

Required

17. During the Sprint Review, the Product Owner decides to release the current Increment to production. The stakeholders suggest temporarily delaying the next Sprint in order to implement any further changes more quickly depending on a meeting with the customers, after the release The Product Owner prefers to continue with the next Sprint and make progress towards the next release Steven, the Scrum Master, begins facilitating the discussion. What would be two acceptable outcomes of the discussion? (Choose the best two answers) *

1 point

A) Continue with the Sprints and keep collaborating with the customers and potentially add Product Backlog items if needeD)

B) Delay the next Sprint to allow Developers to work on new customer requests.

C) Continue with the Sprints but shorten the Sprint timeboxes to allow Developers respond to the new customer's requests faster.

D) Continue with the Sprints but allow the Sprint Goal within the Sprint to change according to the customer feedback.

Required

18. After several Sprints, a key stakeholder starts using the product. The stakeholders are surprised by the slow performance and complain to the Product Owner. The Product Owner comes to the Scrum Master asking for advice. What is the best course of action for a Scrum Master? (Choose the best answer) *

1 point

A) Wait until the next Sprint Retrospective to change the Definition of Done because that is when it is most appropriatE)

B) Bring the concern to the testers and ask them to include performance testing.

C) Explain to the Product Owner that it’s up to the Developers to decide on acceptable performance standards as they own the Definition of DonE)

D) Encourage the Product Owner to bring any performance issues to the Developers' attention and collaborate with them on how to improve performance and, as a result, have a stronger Definition of DonE)

19. Which of the following four software development risks is addressed by Scrum?(Choose all that apply) *

1 point

A) The complexity and unpredictability of the requirements.

B) The stability and complexity of the technology.

C) The skills and working relationships of the people on the teams.

D) The timescale of the planned work.

E) The clear definitions of stages and gateways in the overall governance model.

F) The definition of incentive and bonus strategies by HR for all team members.

Required

20. Steven is a Scrum Master of a Scrum team that has members working in different cities and time zones. Organizing the Scrum events is time-consuming and requires a lot of effort. The Developers propose to only hold the Daily Scrum on Mondays. Which two responses would be most appropriate for Steven? (Choose the best two answers) *

1 point

A) Coach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how this helps the team self-manage work toward achieving the Sprint Goal.

B) Ensure that there is an overall consensus by having the Developers votE)

C) Help the Developers understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.

D) Acknowledge and support their decision.

Required

21. Which two scenarios would best represent a self-managing Scrum team? (Choose the best two answers) *

1 point

A) The Developers are strictly focused on the work within their functional accountability and are always handing off the work to other accountabilities in a timely matter.

B) Management works with the Scrum Master to optimize the Developer’s progress during the Sprint.

C) Developers collaboratively select and re-plan their work throughout the Sprint.

D) Developers invite external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog.

E) Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.

Required

22. Steven is a Scrum Master for three different teams building a single product from the same Product Backlog. Developers from each team have approached Steven, complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint. Which three acceptable solutions would Steven consider? (Choose the best three answers) *

1 point

A) For Sprints that require Nicole’s expertise for more than one team, combine the teams into one and separate them again when they no longer need to share her services.

B) Investigate whether applying additional techniques or frameworks for scaling Scrum would be appropriate for this product team in the future, since you have multiple Scrum teams working on the same product, with dependencies between the teams.

C) Developers with an interest in Nicole’s domain could volunteer to take on this work in their respective teams.

D) Ask Nicole for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and the Developers to re-prioritize the work so that tasks not depending on Nicole can be done first.

E) Have the Developers re-order the Product Backlog (with the Product Owner's consent) so that Nicole can serve one team full-time during a Sprint.

F) Create a team with Nicole and members from the other teams to work in Nicole’s domain temporarily to serve the other existing teams.

Overall explanation

Required

23. Kashif is a Scrum Master of a team. He is coaching his team about the Sprint Goals. Which statement is misleading in regards to the Sprint Goal? (Choose the best answer) *

1 point

A) It is only a forecast and changes during the Sprint as more is learned.

B) If it doesn't seem achievable, the Developers have the courage to tell the Product Owner.

C) The Product Owner respects the Developers' opinion on whether they can achieve it.

D) It helps increase focus.

E) The Scrum team discusses openly alternative ways to reach it.

F) The Developers commit to it.

24. You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum teams working on different components that will be integrated into a single back-office platform. Your team is responsible for building the back-office platform and integrating all other components. The Scrum teams work in two-week Sprints and are expected to deliver all functionality in six Sprints. During development, the requirements change in the other components and have been slowing down your team’s progress. Because of these changes, your team has estimated that they will not be able to deliver all expected work within the original timeframe. The Scrum teams working on the other components confirm that they are still on track for meeting the expected delivery date. The program manager in charge of the digitization initiative is upset and angry with your team. As a Scrum Master, what could you do to help the Product Owner? (Choose the best answer) *

1 point

A) To redefine the possible delivery date, you suggest working with the product owner and the teams to discuss the issuE) They might need to re-adjust your team's open Product Backlog items based on the Product Owner's input.

B) You shorten your team’s Sprints in order to be ready sooner.

C) You remove all items from the Product Backlog for which development has forecasted to be beyond the expected datE) These are likely to be low value anyhow.

D) You suggest adding additional Developers to the team in order to increase velocity and meet the original datE)

25. In a scenario where Toby, a diligent Product Owner overseeing the development of a cutting-edge e-commerce platform, actively engages with the Developers to refine the Product Backlog, what fundamental truths should be acknowledged about this crucial aspect of the Scrum framework? (choose all that apply) *

1 point

A) Product Backlog refinement is an ongoing process.

B) Product Backlog refinement occurs only at the beginning of the Sprint

C) Product Backlog refinement ensures that Product Backlog items are clear and actionable

D) Product Backlog refinement focuses only on adding new items to the Product Backlog

E) Product Backlog refinement involves collaboration between the Product Owner and the Developers

F) Product Backlog refinement is the sole responsibility of the Product Owner

Required

26. In the Daily Scrum, the Product Owner applauds every Developer who moves a Sprint Backlog item to completion. The Product Owner wants to encourage the Developers to make progress visible on the burn-down chart. Select the two best options for the Scrum Master to take. (choose the best two answers) *

1 point

A) Tell the Product Owner your concerns about how his behavior may impact the Developers, and ask him to stop attending the Daily Scrum for some timE)

B) Nothing. The Scrum Master does not attend the Daily Scrum.

C) Coach the Scrum Team about the purpose of the Daily Scrum.

D) Take the opportunity to create more energy and team spirit and encourage everyone to participate in the applausE)

Required

27. During a Sprint Review, the Product Owner determines that she is going to release the current Increment to production. The stakeholders ask to stop the Sprint to react more quickly to the user feedback that is expected after this release. The Product Owner prefers to continue the Sprint to make progress with the next release. You facilitate a discussion on how to proceed. What are two acceptable results of this discussion? (choose the best two answers) *

1 point

A) Stop sprinting and let the Developers work on new customer requests as they arise.

B) Continue sprinting but allow customer feedback to change the Sprint Goal within the Sprint.

C) Continue sprinting but shorten the Sprint length to allow for shorter feedback loops.

D) Continue sprinting and include the customer feedback in the Product Backlog.

Required

28. A Scrum Team consists of Developers working from globally distributed locations. Organizing the Scrum events requires conferencing tools that are not easily available within the organization. The Developers propose doing a Daily Scrum only on Tuesdays. Which are the most appropriate responses for their Scrum Master? (choose the best two answers) *

1 point

A) Coach the Developers on why a daily frequency is important as an opportunity to update the Sprint Plan and how it helps the team organize work toward achieving the Sprint Goal.

B) Have the Developers vote to make sure there is consensus within the team.

C) Help the Developers understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.

D) Acknowledge and support this self-managing team's decision

Required

29. During the Sprint Review the Product Owner introduces the functionality that is likely to be done over the next Sprints. The Chief Security Officer reminds everyone that through the envisioned functionality, sensitive personal user data will be stored. This might be the subject of external security audits. He reminds everyone of important non-functional requirements with regards to security. These were not applicable and not considered previously. What are two effective ways the Scrum Team can manage these high-security concerns? (choose the best two answers) *

1 point

A) They should be managed by a separate specialist team in a parallel Sprint, so they can be specifically resolved through an improved application design without hindering functional development.

B) They are discussed, determined, and documented in parallel Sprints to not disturb the actual feature development. Once analyzed, they should be applied to the work already done before further feature development can continuE)

C) They are added to the Product Backlog and addressed throughout the next Sprints, combined with creating the business functionality in those Sprints, no matter how small that business functionality.

D) During the Sprint Retrospective, the Scrum Team assesses how to add these expectations to the Definition of Done so every future Increment will live up to these requirements. If needed they can work with external specialists to better understand the requirements.

E) The impact of these security concerns on past and future work needs to be determined before new Sprints can start. A list of security-related Product Backlog items needs to be passed on to the Product Owner before starting the next Sprint.

Required

30. A Scrum Team has been working together for nine Sprints. A new Product Owner comes in, unsure about his responsibilities. As the Scrum Master you have observed how the functional and business insights of the Developers have grown over the past Sprints. The Product Owner however is relatively new to the company and to the product. What are two activities you would direct the new Product Owner towards focusing on? (choose the best two answers) *

1 point

A) You advise the Product Owner to rely on others in the Scrum Team and the Stakeholders to formulate the Product Backlog, as they are the ones that are up to speeD) By questioning them and working with them the Product Owner will quickly become more productivE)

B) You advise the Product Owner to start building a good relationship with the stakeholders of the product. On-going interaction with them is important to regularly align with changing organizational or market expectations. The Product Owner is also expected to invite the appropriate stakeholders to the Sprint Review.

C) You inform the Product Owner that, in today's highly competitive markets, it is important that the Developers are updated on changing business priorities on a daily basis. It is why Scrum has this daily meeting. At this Daily Scrum the Developers can adapt to the changes in scope without delay.

D) You tell the Product Owner to make sure that there are no ambiguities or possible misunderstandings in the items on the Product Backlog when they are handed over to the Scrum Team. This is best done by capturing the functional requirements during an analysis phase, resulting in documents that are considered as the working product of such analysis Sprints.

Required

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