*** WE WILL ACTION YOUR REQUEST AS QUICKLY AS POSSIBLE, BUT PLEASE BE AWARE THAT IT MAY TAKE 3-4 WEEKS TO RECEIVE THE ELECTRONIC FILE. PARTICULARLY AT THE START OF SCHOOL TERMS. ***
ANNOUNCEMENT regarding recent changes to our accessibility delivery workflow:
To our Customers,
Over recent years, Pearson has set the standard for IP and Accessibility practices; continually striving to improve our services to those with print and learning disabilities. Across Pearson we have been engaged with customers, publishing associations, legal entities and alternate format institutions to abide by accessibility laws and ensure all Learners are able to access our products.
In Australia, the Rights & Permissions Team has been managing the request and delivery of PDF files to customers and alternate format institutions. With recent changes to copyright law in light of the Marrakesh Treaty, we will be addressing the changes in line with the recommendations of the Australian Inclusive Publishing Initiative to future proof our products for accessibility. In the short-term, we are coordinating and streamlining how we manage requests and the delivery of files to assist alternate format institutions in the creation/reformatting of accessible files to reduce time and effort and increase the speed of delivery to our customers.
The initiative has two main components: 1) What types of files we deliver: the types of files we can deliver will depend on the disability and/or the reformatting required and; 2) Who we deliver to: we will deal directly with Alternate Format Institutions rather than schools or the customer to ensure our product files are handled in accordance with new terms and conditions to protect Pearson’s IP.
To request files from Pearson we will require details of the reformat type (i.e. braille, large type etc) and designated Institution for delivery. This ensures Pearson can deliver the right file type to the right institution quickly and effectively. Once the request is validated and file pertained, Pearson will send the files directly to the Alternate Format Institution identified in your request. The Institution will convert the files as required and deliver them securely to the customer/requestor.
If the files do not require conversion by an Alternate Format Institution, we will deliver the files as per previous workflow direct to the requestor.
We thank you for your patience during this time of transition to the new workflow.
Kind regards,Rights & Permissions - AccessibilityPearson Australia
1. Fill out all applicable sections of the form below. Requests from students or parents/guardians are not accepted.2. Supply one form per student, per title. This will assist us in processing the request quickly and simply. 3. If your request is for a US Publication please use the following link to apply directly:https://order.superlibrary.com/Comergent/en/US/adirect/pearson?cmd=accessibilityRequestForm 4. If your request is for a UK or Global Edition please use the following link to apply directly: https://www.pearson.com/uk/about-us/permissions/alternative-formats.html5. For all other queries please email email@example.com
TIP: go to the following link to find out how to set the auto-fill function on your browser for quicker submission: http://www.computerhope.com/issues/ch001377.htm