ORIENTAL INSURANCE CUSTOMER SURVEY
Please fill this questionnaire to help us serve you better
Where are you based? *
If you are based out of India , the city *
You are ... *
What is your age? *
How do you came to know about OICL *
Are you our existing customer ? *
Which of these insurance products have you ever bought? (select all that apply) *
Required
How important is the premium amount when buying insurance ( 1- would not influence my decision at all; 10- would be the main influencer of my decision) *
would not influence my decision at all
would be the main influencer of my decision
How important is the policy coverage terms when buying insurance ( 1- would not influence my decision at all; 10- would be the main influencer of my decision) *
would not influence my decision at all
would be the main influencer of my decision
How important is the Quality of Service while buying insurance ( 1- would not influence my decision at all; 10- would be the main influencer of my decision) *
would not influence my decision at all
would be the main influencer of my decision
How important is the Brand when buying insurance ( 1- would not influence my decision at all; 10- would be the main influencer of my decision) *
would not influence my decision at all
would be the main influencer of my decision
How important is the fact that the intermediary or someone in insurance company is known to you" when buying insurance ( 1- would not influence my decision at all; 10- would be the main influencer of my decision) *
would not influence my decision at all
would be the main influencer of my decision
If you are not an existing client then what would be the main reasons for you NOT to buy insurance
Which of these channels have you used to purchase insurance? *
Required
If your insurer offers you a discount on your health insurance, on the condition that you wear a Fitbit/any other wearable device and share your activity data with them. What discount would you need to consent to this? (if you would not consent to this at all please explain why) *
How do you perceive the Oriental Insurance Co. Ltd. as a whole to be: *
Your E-mail......
Your Mobile Number....... *
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