Frederick Keys Fan Experience Survey
Welcome to our Fan Experience Survey! We appreciate you taking time out of your day to help us gather valuable feedback about the 2017 season. We plan on using all of your suggestions to create a bigger & better promotional schedule, create a more seamless fan experience and just a better all-around game day in general. All fans who take the survey will be eligible to win a prize pack that includes tickets to a 2018 home game!
* Required
Email address
*
Your email
Name:
*
Your answer
What is your age range?
*
18-24
25-34
35-44
45-54
55+
What is your household income?
*
Less than $20,000
$20,000-$34,999
$35,000-$49,999
$50,000-$74,999
$75,000+
Prefer not to say
Gender:
*
Choose
Male
Female
Prefer not to say
How many children living in your household are under the age of 18?
*
Your answer
If there are, please provide their ages:
Your answer
How many Keys game do you typically attend each season?
*
1-3
4-10
11-20
21+
What kind of tickets do you typically purchase?
*
Single game tickets
Flex or mini plans
Group tickets
Season tickets
Picnic/specialty packages
Required
How do you normally purchase tickets?
*
Visit the Nymeo Field box office
Place your order over the phone
Purchase via computer on FrederickKeys.com
Purchase via mobile phone or tablet
Did you attend more or less games than 2016?
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More
Less
Same as 2016
If less, why?
Your answer
What can we do to make your ticket purchasing experience better or easier?
*
Your answer
How would you rate our in-game entertainment during 2017?
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Poor
1
2
3
4
5
6
7
8
9
10
Excellent
What type of in-game promotions do you prefer to see?
*
Video Board (Smile Cam, Air Band Challenge, etc.)
On Field (Build-A-Burger, Plinko, etc.)
Toss/Giveaways (Hot dogs, t-shirts, etc.)
What was your favorite in-game promotion during the 2017 season?
*
Choose
Build-A-Burger
Air Band Challenge
Plinko
Deal or No Deal
Frozen T-Shirt Race
T-Shirt Launch
Hot Dog Toss
Double Play
Doggie Demo
Hat Hair Cam
Soybean Trivia
Sheep Race
Mattress Man Launch
Guess That Smile
Smile Cam
Rubber Duck Toss
What was your least favorite in-game promotion during the 2017 season?
*
Choose
Build-A-Burger
Air Band Challenge
Plinko
Deal or No Deal
Frozen T-Shirt Race
T-Shirt Launch
Hot Dog Toss
Double Play
Doggie Demo
Hat Hair Cam
Soybean Trivia
Sheep Race
Mattress Man Launch
Guess That Smile
Smile Cam
Rubber Duck Toss
Which promotion is most important to you?
*
Celebrity appearances
Family events (Daddy/Daughter Day, Mother/Son Day, etc.)
Kids character appearances (Minions, Trolls, etc.)
I don't care about promotions, I come for the baseball
Which recurring theme or promotional nights do you want to see come back in 2018?
*
Your answer
Which recurring theme or promotional nights do you dislike or want to see changed in 2018?
*
Your answer
What was your favorite weekly promotion during the 2017 season?
*
Kids Eat Free Monday
Guaranteed Win Tuesday
Wear Orange Wednesday
Sunday Funday
What giveaway item did you enjoy most in 2017?
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Machado T-Shirt
Top Birds Card Set
Bobbleheads
Other
What giveaways would you want to see in 2018?
*
Everyday use items (toothbrush, BBQ grill set, cooler bag, etc.)
Bobbleheads
Gear & Apparel (shirts, hoodies, replica jerseys, etc.)
Hats (beanies, replica hats, floppy hats, etc.)
Other:
If you could pick any giveaway(s) you would want to see in 2018, what would it be?
*
Your answer
How do you find out about our games & promotions?
*
Website
TV
Social Media
Newspaper
Radio
Pocket Schedule
What social media outlets do you follow the Keys on?
*
Facebook
Twitter
Instagram
Snapchat
Periscope
Required
What do you enjoy about our social media accounts & what would you like to see more of?
*
Your answer
How do you keep up with Keys game while they're going on?
*
Radio
Social Media
Tune-In Radio App
Listen Online
I don't follow along when I'm not at the game
Do you have any other suggestions or comments that we should know going forward?
Your answer
Send me a copy of my responses.
Submit
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