Frederick Keys Fan Experience Survey
Welcome to our Fan Experience Survey! We appreciate you taking time out of your day to help us gather valuable feedback about the 2017 season. We plan on using all of your suggestions to create a bigger & better promotional schedule, create a more seamless fan experience and just a better all-around game day in general. All fans who take the survey will be eligible to win a prize pack that includes tickets to a 2018 home game!
Email address *
Name: *
Your answer
What is your age range? *
What is your household income? *
Gender: *
How many children living in your household are under the age of 18? *
Your answer
If there are, please provide their ages:
Your answer
How many Keys game do you typically attend each season? *
What kind of tickets do you typically purchase? *
How do you normally purchase tickets? *
Did you attend more or less games than 2016? *
If less, why?
Your answer
What can we do to make your ticket purchasing experience better or easier? *
Your answer
How would you rate our in-game entertainment during 2017? *
What type of in-game promotions do you prefer to see? *
What was your favorite in-game promotion during the 2017 season? *
What was your least favorite in-game promotion during the 2017 season? *
Which promotion is most important to you? *
Which recurring theme or promotional nights do you want to see come back in 2018? *
Your answer
Which recurring theme or promotional nights do you dislike or want to see changed in 2018? *
Your answer
What was your favorite weekly promotion during the 2017 season? *
What giveaway item did you enjoy most in 2017? *
What giveaways would you want to see in 2018? *
If you could pick any giveaway(s) you would want to see in 2018, what would it be? *
Your answer
How do you find out about our games & promotions? *
What social media outlets do you follow the Keys on? *
What do you enjoy about our social media accounts & what would you like to see more of? *
Your answer
How do you keep up with Keys game while they're going on? *
Do you have any other suggestions or comments that we should know going forward?
Your answer
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