Bowling Green Fire Department Customer Satisfaction Survey
BGFD Online Customer Satisfaction Survey-
Please take a few moments to complete this online survey so we may serve you better.
1. What date was this emergency? *
Your answer
2. This type of emergency was.................. *
2a. Comments on the emergency type
Your answer
3. Were you the person who requested the Fire Division to respond ot this emergency? *
3a. Comments regarding your role..........
Your answer
4. Prior to this emergency, how many times have you experienced a response by the Bowling Green Fire Division to a location you were at ? *
4a. Additional Comments
Your answer
5. How quickly did the first Fire Department Responders arrive at this emergency ? *
5a. Comments about the speed of our response to your emergency.
Your answer
6. How professional were Fire Department members in their handling of this emergency ? *
6a. Comments about professionalism
Your answer
7. How satisfied are you with the Fire Department's resolution of this emergency ? *
7a. Comments about the way your emergency was resolved.
Your answer
8. Bowling Green Fire division equipment drivers are cautious and drive with due regard for safety when responding to emergencies.
8a. Comments for Fire Division drivers
Your answer
Any additional comments or thoughts about your emergency which will help us improve our service ?
Your answer
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