Customer Service Evaluation for the Residential Life Staff
This is a customer satisfaction survey for the Residential Life Staff. If you have interacted with this Department during the past 12 months, please complete the survey below about the service you received. Your feedback is greatly appreciated!
Email address *
Gender *
Which best describes you? *
Length of Employment (faculty/staff only) *
Classification (students only) *
Residential Life Staff Evaluation
For the questions below, please select the answer that best describes your experience. If a question is not applicable to your experience please select N/A.
1- Strongly Agree
4-Strongly Disagree
You were unable to receive the information or assistance you needed.
The service you received was provided in a courteous and professional manner
The service you were provided was timely.
The person assisting you showed concern for the problem or issue you had.
The condition of the office was conducive for the purpose of your visit.
If a voice message or email was left, a timely reply was received
Staff members were well trained and knowledgeable
Comments/Suggestions-Any additional comments or suggestions please provide it in the space located below.
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