Refund a payment
Sometimes it is necessary to receive a refund from Lunu for underpaid or overpaid invoices. When this happens, you get a refund of the payment minus applicable fees:

— Lunu deducts the network costs necessary to broadcast refunds, e.g. the miner fees applicable depending on the corresponding cryptocurrency network.
— When you initially paid the Lunu invoice, you send the amount necessary to cover the invoice price plus the miner fee required to broadcast a transaction from your wallet (like every blockchain transaction) and the standard Network Cost depending on the cryptocurrency used. These fees will not be included in the refund.
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Transaction Hash *
Email address *
Wallet used *
Operating system *
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What is the transaction amount in Euro?
Address to refund a Cryptocurrency *
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This form was created inside of Lunu solutions GmbH.