Q1 Customer Satisfaction Survey
Thank you for flying Air Zimbabwe!
Your feedback helps us make your experience even better
Please indicate your gender *
Required
What is your age group? *
Which of the following best describes your profession or travel profile? *
How often do you travel with Air Zimbabwe? *
Which route do you travel most frequently? (Please specify) *
Required
What are your preferred days of travel? *
Required
What are your preferred times of travel? *
Required
How easy and smooth was your reservations process? *
How satisfied are you with our ticketing and payment options? *
How was your check-in experience *
How comfortable were our seats and cleanliness of the cabin? *
How would you rate the courtesy and friendliness of our cabin crew? *
Very poor
Excellent
How would you rate the on-board catering and refreshments? *
Very poor
Excellent
Which destination should Air Zimbabwe add to its route network?
Please share any other comments that would help us serve you better
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