Tax Preparation Assistance

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Updated: April 28, 2026

If the IRS is requiring you to file a return, or you have an IRS tax issue, please connect with a Low Income Taxpayer Clinic. For more information click here.

If you need to connect with the IRS and are having difficulty doing so by phone, click here for information on IRS walk-in days and extended in-person hours.

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Community Tax Aid serves individuals and families whose income is less than $69,000 and whose income is within the scope of training provided to our volunteers.

Through our in-person and virtual services, we can prepare returns for tax years 2020 to 2025.

If you only need to file for 2025, there is also an option to prepare and efile your own federal and state tax returns for free. For more information, see myfreetaxes.com

We will start in-person assistance again in June. And our virtual team will be available from April 20th to October 1st. Keep scrolling for information on connecting with our virtual team, or to request in-person assistance.

If you are preparing returns from IRS transcripts, please be aware:

(1) The IRS transcript does NOT show any state taxes that were taken out of your wages or retirement income. You should try to obtain the W2 or 1099 from the company that paid you in order to receive credit for any state taxes that were withheld from your payments. DC does not have a process to get a list of DC tax withholding. For information on obtaining Maryland or Virginia withholding information, click here.

(2) It will be helpful if you contact the IRS to ask for UNREACTED transcripts (these would show the full name and address of the company who paid you) so that we can better help you prepare your returns.

(3) The IRS may only have given you 1 type of transcript, the Wage & Income Transcripts. Please also ask the IRS for the ACCOUNT transcript and the TAX RETURN transcript for those same years. Or log in to your IRS account to download them.

Click here for information on IRS walk in days and extended hours on Tuesdays and Thursdays.

Note: if IRS is asking you to file, or you have a tax debt

If the IRS has contacted you about filing a return, or you need help with a federal tax debt, we can help file the returns, but we strongly recommend that you contact a Low Income Taxpayer Clinic (LITC) before entering into any payment arrangement with the IRS. We often help in tandem with an LITC . You can find more information using this link:
https://docs.google.com/document/d/1RlxJwRK31scsleWS8l7vbb188Nh9FzzToUWRHrucwgg/edit?usp=sharing

Virtual option.

Virtual volunteers will be available again after April 19th.

This service is appropriate for you if you are able to upload documents from your computer or phone and to communicate with the volunteers via text or email as well as by phone.

For both in-person and virtual assistance we will need to see ITIN letters or Social Security Cards or Social Security statements for every person to be claimed on the tax return (unless a person is applying for an ITIN).

Click here for virtual assistance.

In person assistance

To request, in-person assistance, please continue.

Thank you for your patience with us.

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