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We greatly value your opinion and feedback, which is crucial to help us improve XeroHome. Please take just a few minutes to let us know what's going well and what we could be doing better. Thank you for helping us serve you better!

- The XeroHome Team

How did you hear about XeroHome?

Postcard from City of Santa Monica and SCE

A friend/ neighbor

Sustainable Santa Monica Newsletter article

Santa Monica blog

Google or other search engine

Facebook or other social media

Other:

Which of the following actions did you complete on XeroHome?

I did not understand or find it

I did not do it

I did it

I enjoyed doing it!

I reviewed my home's 'Customized Energy Plan'

I explored various upgrades on my home's energy plan

I improved recommendations by answering the Questionnaire

I answered all questions to get a GREEN badge

I used the "Final a local contractor" option

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On a scale of 1 to 5, how easy was it for you to ...

N/A

1 Not very easy

5 Very easy

Find your home on XeroHome

Create a XeroHome Account

Claim you home on XeroHome

Interpret your home's customized energy plan

Edit facts about your home (EDIT HOME FACTS)

Answer questions about your home (IMPROVE RECOMMENDATIONS)

Plan your upgrades (PLAN A PROJECT)

Find and receive HELP

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On a scale of 1 to 5, how much do you agree with the following statements:

N/A

1 Strongly disagree

5 Strongly agree

"My energy plan helped me identify new energy upgrades and investments in my home."

"My answers to the IMPROVE RECOMMENDATIONS questionnaire helped to personalize my energy plan"

"XeroHome provided me enough information to carry out an energy upgrade in my home"

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If you pursued installing an energy upgrade in your home, what is the status of the project?

Completed

In progress

Not started yet, but plan to

Changed my mind and will not pursue

Did not pursue

Other:

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How satisfied are you with XeroHome overall?

Highly dissatisfied

Highly satisfied

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How likely are you to recommend XeroHome to others?

Very unlikely

Very likely

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Why did you respond with this score?

May we contact you (via email) in the future to ask for further feedback, if needed?

Yes

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Please provide us your preferred email address if you answered YES to the above question.

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