Thank you for using XeroHome!
We greatly value your opinion and feedback, which is crucial to help us improve XeroHome. Please take just a few minutes to let us know what's going well and what we could be doing better. Thank you for helping us serve you better!
- The XeroHome Team
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How did you hear about XeroHome?
Postcard from City of Santa Monica and SCE
A friend/ neighbor
Sustainable Santa Monica Newsletter article
Santa Monica blog
Google or other search engine
Facebook or other social media
Other:
Which of the following actions did you complete on XeroHome?
I did not understand or find it
I did not do it
I did it
I enjoyed doing it!
I reviewed my home's 'Customized Energy Plan'
I explored various upgrades on my home's energy plan
I improved recommendations by answering the Questionnaire
I answered all questions to get a GREEN badge
I used the "Final a local contractor" option
I did not understand or find it
I did not do it
I did it
I enjoyed doing it!
I reviewed my home's 'Customized Energy Plan'
I explored various upgrades on my home's energy plan
I improved recommendations by answering the Questionnaire
I answered all questions to get a GREEN badge
I used the "Final a local contractor" option
Clear selection
On a scale of 1 to 5, how easy was it for you to ...
N/A
1 Not very easy
2
3
4
5 Very easy
Find your home on XeroHome
Create a XeroHome Account
Claim you home on XeroHome
Interpret your home's customized energy plan
Edit facts about your home (EDIT HOME FACTS)
Answer questions about your home (IMPROVE RECOMMENDATIONS)
Plan your upgrades (PLAN A PROJECT)
Find and receive HELP
N/A
1 Not very easy
2
3
4
5 Very easy
Find your home on XeroHome
Create a XeroHome Account
Claim you home on XeroHome
Interpret your home's customized energy plan
Edit facts about your home (EDIT HOME FACTS)
Answer questions about your home (IMPROVE RECOMMENDATIONS)
Plan your upgrades (PLAN A PROJECT)
Find and receive HELP
Clear selection
On a scale of 1 to 5, how much do you agree with the following statements:
N/A
1 Strongly disagree
2
3
4
5 Strongly agree
"My energy plan helped me identify new energy upgrades and investments in my home."
"My answers to the IMPROVE RECOMMENDATIONS questionnaire helped to personalize my energy plan"
"XeroHome provided me enough information to carry out an energy upgrade in my home"
N/A
1 Strongly disagree
2
3
4
5 Strongly agree
"My energy plan helped me identify new energy upgrades and investments in my home."
"My answers to the IMPROVE RECOMMENDATIONS questionnaire helped to personalize my energy plan"
"XeroHome provided me enough information to carry out an energy upgrade in my home"
Clear selection
If you pursued installing an energy upgrade in your home, what is the status of the project?
Completed
In progress
Not started yet, but plan to
Changed my mind and will not pursue
Did not pursue
Other:
Clear selection
How satisfied are you with XeroHome overall?
Highly dissatisfied
1
2
3
4
5
6
7
8
9
10
Highly satisfied
Clear selection
How likely are you to recommend XeroHome to others?
Very unlikely
1
2
3
4
5
6
7
8
9
10
Very likely
Clear selection
Why did you respond with this score?
Your answer
May we contact you (via email) in the future to ask for further feedback, if needed?
Yes
No
Clear selection
Please provide us your preferred email address if you answered YES to the above question.
Your answer
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