SLAC IT Walk Up Desk Check-In
Walk Up Desk Location: 050, Lobby | Open: Monday - Friday | Walk Up Desk Hours: 7 AM - 6 PM.
For off-hours support please submit a ticket (
) or call 650-926-4357.
SLAC Lego workers photo by Greg Stewart, SLAC employee.
[Public domain], via Wikimedia Commons.
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Your Name & Username
Please include both your SLAC Network user name(ex: jlstanford). In addition to your name, type "Visitor" if you don't have a SLAC user name.
What Computing Platform will we be helping you with today?
List the SLAC PC Number(s) or Device Name(s)
Enter N/A if unknown.
What brings you to the Walk-up Service Desk
General Computing Assistance
AV (video or audio conference)Assistance
Mobile Assistance; e.g. MDM, DUO
Accounts Assistance; e.g. Re-enablement / Password / Permission
Cyber Security Assistance; e.g. Cyber Policy Exemption / Patching
Computing Loan Assistance
Hardware Picking up or Drop Off
PIV or Yubi Key or Hardware Token
Remote Work Assistance
Do you already have a ServiceNow ticket?
Please enter the ticket number in OTHER, if you have one.
No, I do not have a ticket.
I do have a ticket, but do not recall the number.
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