Appointments are in high demand, and your early cancellation will give another person the opportunity to have access to timely care. This policy enables us to better utilize available appointments for our clients.
Time has been specifically reserved for your appointment, procedure, or treatment. If you need to cancel or reschedule your appointment you must notify us at least 12 hours prior to your appointment. If you provide less than 12 hours’ notice a $25.00 cancellation fee will be added to your account and charged.
If you arrive more than 15 minutes late for your appointment it is considered a no-show and will also result in a $25.00 cancellation fee at checkout. It is at the sole discretion of the available technician on whether the remaining time of the booked service can be performed. Additional time will NOT be added to your original service time and there are no guarantees that service can be preformed for a late arrival.