iSchool Student Services Help Form
This form is for use by graduate and certificate students at the SJSU School of Information. Use this form to request administrative help from our Student Services staff. For iSchool tech support questions visit: iSchool Tech Support Form:
. For help with focused, academic planning questions, see: Faculty Content Specialists:
If an Admitted / Continuing / Former student, enter SJSU Student ID #:
(SJSU Official) First and Last Name:
Review your entry carefully. We cannot respond if the email address is entered incorrectly.
Indicate your status:
Admitted / Continuing Student, regular session
Admitted / Continuing Student, special session
Former Student Returning
Admitted / Continuing / Former Students - Indicate your program:
Teacher Librarian Credential / TL Credential & MLIS
Advanced Certificate in Strategic Management of Digital Assets & Services
Big Data Certificate
Include as many details as possible. If you need to send a screenshot (for example, a screenshot of your MySJSU registration error message), please send it to:
with your name and student ID in the subject line.
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