Complaint form Famme
Please include a clear image of the fault.

Following the **care label** is important, we all want the items to last as long as possible to reduce our environmental impact.

Common causes of defects:

* Not following the washing instructions(cracks in logo, track tights)
** To high temperature for example
* Using ironing for too long or too high temperature (burns elastane, destroys the elasticity)
* Hard rubbing against sharp surfaces(looks like pilling)
** Or hard / sharp items in pocket, that may rub against the leggings
** Washing leggings with jeans, jeans has "hard parts' which can damage other products
* Drying at too high level
* Using bleaching
* Long nails / rings destroying fabric by "clawing"
*Shrinking because of tumble dry
** Tumble drying with the wrong settings e.g hoodies
Email *
Your answer
order number *
Your answer
Model *
Issuetype *
Issue explanation - when and why did it happen? *
Your answer
Is it possible that the issue was caused by carelessness? ( see form description)
Your answer
Customer service has received a clear image of the fault
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