All service sales are final. Our stylists thorough consultation process prior to your visit are scheduled to allow you plenty of time to communicate your desires and expectations to ensure a favorable service outcome.
Should your outcome not match your expectations, we are happy to make any minor adjustments that align with the original consultation within 7 days of the original service. Please email us a with any concerns at guestservices@michelelisasalon.com or call us 914-737-1227.
Revisions that altar the original plan of service or are made more than 10 days after the initial visit should expect to incur a fee.