Online Instruction & Blackboard Support
The Academy is prioritizing support to help faculty transition to online instruction during this time. Due to an increased volume of requests, we ask that you fill out this form. All Academy workflow, including Blackboard Tech Support, will be managed through this form. Once you submit the form, a member of the Academy will respond within one business day. Requests submitted on Fridays when employees aren’t working (through April 10), Saturdays, or Sundays will be responded to by the following Monday.
Please Note: For on-demand assistance, please review the information and resources available on the Planning for a Rapid Transition to Online Instruction webpage:
Please provide an off-campus number if you would like to be contacted by phone
Course section (e.g. PHY 201-001)
Original Course Modality
What type of support is needed?
Blackboard Technical Support
Collaborate/Live Synchronous Instruction
Transitioning from Face-to-face to Online
Please provide a brief summary of your request:
We may follow-up to request more details if necessary.
Blackboard Spring 2020 Folder Template: Would you like the Spring 2020 Blackboard folder template to be added to your course menu? This folder will appear in your course menu and will not affect any existing content in your existing course shell. If yes, please list the course and section (e.g. PHY 201-001) below.
Learn more here:
Blackboard Summer 2020 Course Shell: Would you like the Summer 2020 Blackboard Course Shell to be copied into your course? This is a complete course shell with folders and other built-in template fields and can only be copied into an empty course shell. If yes, please list the course and section (e.g. PHY 201-001) below.
Learn more here:
A copy of your responses will be emailed to the address you provided.
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