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Educational Session & Pre-ETS Assessment
PLEASE WATCH the VIDEO first!! Then complete the QUIZ.
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Email
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Your email
Small Engine Repair
Your Name
*
Your answer
Your School Email
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Your answer
Your School
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Your answer
This video is about working in a hardware store's small engine repair shop. True or False?
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20 points
True
False
Required
Does this hardware store offer paid internships? Check all that apply.
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20 points
Yes
No
Maybe
Only unpaid internships
Option 5
Required
What kinds of machines do they fix at the hardware store? Check all that apply.
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20 points
Weedeaters
Lawn mowers
Chain Saws
Leaf Blowers
Required
What is the importance of customer service? Please check the best answer.
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20 points
Customer service is critical to the success of a small engine repair shop. If customers have a good experience, they will come back.
It is not important.
It doesn't really apply in a small engine repair shop.
Option 4
What kinds of skill sets are needed to work in a small engine repair shop. Select all that apply.
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20 points
Come to work on time, dressed appropriately and ready to work.
Take initiative
Be responsible
Reach out and sign-up to acquire industry certifications so you can do warranty work.
Required
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