PORT SERVICE EVALUATION
Dear Visitor,
As part of our effort for continuous improvement of our services quality, regarding mooring of vessels and transportation of passengers, vehicles and cargo, we would like to kindly ask you to assist us by completing the following questionnaire. Although, it demands only few minutes to be completed, your participation is valuable to us and will help us improve the quality of port services.
Thank you in advance for your cooperation.
The purpose of your visit in Igoumenitsa’s Port : *
How often are you visiting Igoumenitsa’s Port: *
Are you satisfied from Igoumenitsa’s Port Services regarding *
Very Unsatisfied
Unsatisfide
Neutral
Satisfied
Very Satisfied
Communication and service within the port area
Quality of provided information, such as ship schedule
Hygiene and accessibility of the external area and the Passenger Terminal
Safety and security
Available equipment and facilities to meet your requirements
Quick respond to your enquiries and request
Please indicate the main issues that you encountered during your stay within the area of the Igoumenitsa’s Port (facilities and staff): *
Your answer
Please state your propositions for improvement of port services: *
Your answer
DATE OF COMPLETION *
Your answer
Name (optional):
Your answer
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