[Client Name] Customer Survey
The purpose of this short survey is to gather insight about your experience with Buzztime in order to create a new website. All submissions are anonymous.
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1. Which title best describes your position? *
2. What industry are you in? *
3. How long have you been a customer of [Client Name]? *
4. Did you visit [clientwebsite.com] before reaching out? *
4A. If so, did it lead you to reach out?
Clear selection
5. How did you contact [Client Name]? *
6. When considering [Client Name] what attracted you? *
Not Important
Somewhat Important
Important
Very Important
Games
Pricing
Integration/Functionality
Testimonials, Reviews or Results
Insights and Articles
Company Information
Customer Service and Support
7. What were you looking to achieve with [Client Name]? Check all that apply. *
Required
8. What do you like about [Client Names] offering? *
9. How has [Client Name] affected your business? *
10. How would you describe [Client Name]? *
11. If you were to tell one of your personal connections that you thought could benefit from [Client Name], what would you say? *
12. What was the determining factor in deciding to work with [Client Name]? *
Required
13. Rate the difficulty in understanding what [Client Name] offers. *
Very Easy
Very Difficult
14. Rate the difficulty of finding answers to your questions on [clientname.com] *
Very Easy
Very Hard
15. What questions did the website not answer?
Additional Comments
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