COVID-19 BLACK BUSINESS FUNDING SOLUTION SURVEY
[13 Questions]

Dear Sir / Madam,

The Department of Economic Development and Tourism would like to get a sense of the extent to which Western Cape based firms have applied for the COVID-19 BLACK BUSINESS FUNDING SOLUTION scheme as provided for by the National Empowerment Fund (NEF). We acknowledge that many of you may be feeling extremely frustrated at being asked to complete yet another survey, but the purpose of this one is for us to craft an urgent intervention to assist businesses in this area. Completion of this survey will assist us greatly in this respect.

Thank you for your consideration.
Email address *
1. How many employees are in your firm? *
Your answer
2. Did you apply for the COVID-19 Black Business Funding Solution? *
3. How much funding did you apply for? *
Your answer
4. On what date was the application submitted *
MM
/
DD
/
YYYY
5. Is information related to the COVID-19 Black Business Funding Solution easily accessible and easy to understand? *
6. Was the online submission website accessible and easy to use? *
7. Were the documents required on hand or easily accessible? *
(e.g. CIPC, SARS, ID, Municipal licence etc.)
8. Are the steps to apply to the COVID-19 Black Business Funding Solution easy to understand? *
9. Was the COVID-19 Black Business Funding helpline accessible? *
(i.e. could you easily get them on the phone?)
10. If you sent an email to the relevant email address, did you get a response? *
11. After submission of your application, did you receive feedback on the progress of your application? *
(i.e. could you easily get them on the phone?)
12. Was the regional NEF office contactable? *
13. Are there any other challenges, issues and/or recommendations that you would like to bring to our attention?
(Please feel free to speak your mind...)
Your answer
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