Fitdoll collection Exchange Request
Answer all the questions, and we will get back to you shortly.

send the faja to us without getting a response from us first.

Once we approve the request you will receive an email with instructions and the return address.

Exchange Request response time 2-3 days.
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Email *
What is your email? *
Order Number # *
Exchange Rules 

In order for your item to qualify for a return, here are the requirements listed below;

• The item must be sent back to us within 7 days from the date the item was delivered.

• The item must be received in its original condition – unworn (initial try on is acceptable), unwashed, with all tags still attached in their original locations.

• Not smell of ladies perfume/deodorant, bodily fluids,  dirty or foul odor on Garments/fajas are unacceptable please ensure the highest level of care when handling your items while trying on your order.

- Only 1 exchange is allowed per order 

• Items received not in their original state will automatically be returned to the customer, we reserve all rights to rejecting a returned items if we see fit it does not meet the required conditions.

Please add your order slip to your package when you send back the faja. Or add a paper with your order number and name.
What is your name? *
What is your phone number?  *
Waist and Hip Measurements? *
Reason for exchange *
Store credit (We no longer do manual exchanges, store credit will be sent to your email in the amount of the faja.) *
For us to process your request, you must pay a restocking/processing fee.

You can send the $10 fee to our Zelle or Paypal
To make the process easier, please list your payment option and add your order number to the payment note as shown below. *
Zelle example
Any questions?
if you want more information send us an email or message us 
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