City of Boston Registry Department Survey

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Thank you for taking part in our survey! We're working on improving the layout and information available on the City of Boston's Registry Department website, and we need your feedback.

Based on your experience visiting and using the site, please answer the questions below:

What brought you to the Registry Department website? *

In what capacity are you visiting our website? *

I'm a parent.

I was recently married.

I'm planning to get married.

I need to get a death certificate.

I'm a researcher.

Other:

On a scale of 1 to 5, how easy was it to find the information you were looking for?

1 (Very unclear)

2 (Not clear)

3 (Neutral)

4 (Clear)

5 (Very clear)

How long did it take you to find what you were looking for?

Less than 5 minuts

5 - 10 minutes

10 - 30 minutes

30 minutes - 1 hour

More than an hour

I gave up

Clear selection

In your opinion, what made the site hard (or easy) to navigate?
*

Were you able to find information you were interested in?
*

Yes

If you did have trouble finding information, please tell us what went wrong:

Is there information that you’d still like to see that isn’t available on the site?
*

Is there anything else you want to share with us?

Can we contact you for a potential follow-up interview?
*

Yes

If you don't mind being contacted for a follow-up interview, please provide your email address:

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