Technology Help Desk Request Form
Questions during the school day should be directed to the your child's teacher/school first as they can provide direct support. Password issues need to be directed to your child's school. Technology Help Desk responses will occur between the hours of 4-7 pm Monday through Thursday. Depending on volume and the request, some responses will occur the next day.
Student First Name *
Student Last Name *
Parent First Name *
Parent Last Name *
Best Parent Email Contact *
Best Contact Phone Number and Time *
What is your home language? *
Grade Level *
School *
What do you need help with? *
Who is your internet provider? *
Are you using a personal device or a CCPS Chromebook *
If you have a CCPS loaned Chromebook, what is the barcode number on the bottom of the device? Example 16001234
If there is no CCPS barcode, you may skip this question.
Which teacher/class does this problem apply (if applicable)?
Please describe the problem. If you are having problems with a hotspot we provided, please include the hotspot name. *
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