Darlington Borough Council’s Discretionary Household Support Fund scheme offers financial assistance to low income households living in Darlington who are in financial hardship and struggling to manage their essential expenditure.  The support is focused on households who are being acutely affected by the Cost of Living Crisis and who may be in significant debt.

Applications are received and considered by Citizens Advice Darlington, Redcar and Cleveland who have sole discretion regarding whether an application is successful.

Your information will be shared with Darlington Borough Council.

You may be contacted by Citizens Advice Darlington Redcar and Cleveland if further information is required regarding your application. Information provided to Citizens Advice Darlington Redcar and Cleveland will be securely stored.

Citizens Advice Darlington, Redcar and Cleveland may contact you to offer advice and support where advice issues are identified from your application.

Data Protection Act 2018

• Citizens Advice Darlington, Redcar and Cleveland maintains personal information, as electronic or paper files, in accordance with the Data Protection Act 2018.  Information shared between Citizens Advice Darlington, Redcar and Cleveland and Darlington Borough Council is used solely for the purpose of service delivery of the Household Support Fund.
• If information is required to be shared it will only be shared in accordance with the Data Protection Act.  Where appropriate, information may also be shared with other organisations for the prevention and detection of crime, disorder or fraud.
• Under the Data Protection Act you may apply to see a copy of your personal information through a Subject Access Request.