S@W Employer Feedback Questionnaire
At Sefton@Work we want to continually improve our services to you. Please could you take a few moments to complete our Employer Feedback Questionnaire as this will help us to identify areas for improvement.

Thank you for your co-operation.

Organisation *
Your answer
Contact Name *
Your answer
Address *
Your answer
Postcode *
Your answer
Contact Number *
Your answer
Email *
Your answer
Name of Sefton@Work contact
Your answer
Our Service
Please score the following:
The advice/ recommendations received on recruitment, HR, H&S or training *
Poor
Excellent
Actions identified were carried out within agreed timescales *
Poor
Excellent
Actions agreed were carried out to your satisfaction *
Poor
Excellent
Information provided was clear, accurate, timely and useful *
Poor
Excellent
Staff were helpful, polite and professional *
Poor
Excellent
Staff were knowledgeable & understood the needs of your business *
Poor
Excellent
I was treated fairly and without discrimination *
Poor
Excellent
How easy did you find accessing Sefton@Work’s services *
Poor
Excellent
Did we refer you to a partner? *
Required
(If you have answered Yes above) Did the referral produce the desired results ? *
Required
How would you rate the quality of service provided? *
Poor
Excellent
Would you recommend Sefton@Work to a colleague or other businesses to help with their recruitment needs? *
Given the choice, would you consider using Sefton@Work again? *
Did you fill your vacancy? *
Please can you tell us what you thought worked well for you or what did not work well for you? How can we improve our service?
Your answer
Please tell us the impact the support you received has had on your business – have you improved your HR policies or procedures? Do you do anything differently or have you achieved what you set out to do?
Your answer
Are you an SME (Less than 250 employees?)
Have you taken on an apprentice in the last 12 months?
Are you intending to offer any apprenticeships in the near future or would you like more information about Apprenticeships?
Please advise us of any other companies you know who may benefit from Sefton@Work’s services. If you can please provide us with a contact name and number we will get in touch with them.
Company
Your answer
Contact
Your answer
Contact Number
Your answer
How did you hear about Sefton@Work?
I give my/our permission for Sefton@Work to use: Any comments from this form that could be used as testimonials or quotes for positive marketing, promotional and/or publicity purposes.
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