Patient Feedback: Gentrac Diagnostic Labs
Help Us Serve You Better!

While you are at a Gentrac Center or receive a Home Visit, we want to provide you with the highest quality of healthcare service available in a comprehensive, compassionate, and cost-effective manner. We want you to be completely comfortable and confident in the care and laboratory results you are receiving.
To help us evaluate our performance, please take a moment to fill out our confidential questionnaire. Your comments and suggestions, both positive and negative, will help us continue to improve the health care we provide.

Email address *
Patient Name or ID: *
Your answer
Where were you sampled by Gentrac? *
During the past year, how many times have you availed Gentrac services? *
How did you hear about Gentrac services *
If you visited a Gentrac center, was our service area clean and maintained?
Strongly Disagree
Strongly Agree
Were your phone calls or inquiries handled in a prompt and courteous manner?
Strongly Disagree
Strongly Agree
Are our prices competitive?
Strongly Disagree
Strongly Agree
Was our staff friendly, polite, and acted in a professional manner? *
Strongly Disagree
Strongly Agree
Were you satisfied with the quality of service provided by the phlebotomist?
Strongly Disagree
Strongly Agree
Were your results reported within a reasonable time?
If you discussed pre/ post reports (complementary) with one of our doctors, were you satisfied with the experience?
Strongly Disagree
Strongly Agree
Please rate your overall experience at Gentrac *
Poor
Excellent
Would you recommend Gentrac to others? *
How can we improve our service? (Please tell us who or what had a positive impact on your visit)
Your answer
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