Sales - Evaluation form
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Enter your name
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Email
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Enter Mobile No.
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Permanent Address
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Date of Birth
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Select Gender
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College Name
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Qualification
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Experiance Year
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Own Motorbike
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Software Courses
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As a sales person, what do YOU sell FIRST on a sales call ?
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1. The fine reputation of the company you work for
2. The great service or product you are selling
3. The reasonable price for the product or service
4. Your personality, your style, yourself
Untitled Title
When you QUALIFY a customer you
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1. Find out if they are who they say they are
2. Find out if their credit is good
3. Find out what they want
4. Find out what they need and what they can afford
In general MOST people buy a PRODUCT because they :
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1. Need It
2. Want it
In general MOST people buy a SERVICE because they :
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1. Need It
2. Want It
In a RETAIL type sale, which greeting would be best to greet a customer ?
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1. May I help you
2. Are you looking for something special
3. Shake their hand and introduce yourself
4. None of the above
What is a sales OBJECTION :
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1. It's when you can't answer a customer's question
2. It's the way customers react to a poor sales presentation
3. It's an excuse not to buy
4. It's usually the first step in closing the customer
Customers make OBJECTIONS because
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1. They are insecure about buying your service or product
2. They didn't like your sales pitch
3. You didn't do a good job of selling the customer
4. You're selling the wrong product or service
After you ask a CLOSING question, you should
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1. Immediately list all the reasons they should buy
2. Emphasize the good price and quality
3. Leave them alone to make a decision
4. Say nothing and wait for an answer
If a customer asks you a question you CAN'T answer you should:
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1. Tell them what you think they want to hear
2. Tell them you will call later with an answer
3. Ask them question you know they can't answert
4. Tell them you don't know but will find out immediately
The customer has just phoned and CANCELED an order, you would
1. Call them back and find out the reason
2. Tell the boss so the goods don't sit there
3. Write them a letter to find out the problem
4. Turn them over to customer support
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The BEST sales approach for YOU is to :
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1. Be kind and courteous
2. Dominate and control the sale
3. Let the customer do most of the talking
4. Ask questions
The Best way for YOU to have good customer relations is to :
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1. Give the customer a good deal
2. Give the customer what they need
3. Have a good customer support group
4. Make the customer THINK you're their friend
Which group of sales people are YOU in ?
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1. Very aggressive, work hard, steamrollers
2. Aggressive, factual, to the point
3. Somewhat laid back, work smart, not hard
4. Do your job well, and enjoy life
How much money do you NEED to make each month to JUST pay bills ?
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1. KES. 5,000 to 8,000
2. KES. 8,000 to 10,000
3. KES. 10,000 to 15,000
4. Over Rs. 15,000
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