Tennis Concessionaire Survey
The City of Coronado is preparing to release a Request for Proposal (RFP) to contract professional management of the Coronado Tennis Facilities to include the operation of the Coronado Tennis Center Pro-Shop and Programs such as lessons, classes, and other events.

The Coronado City Council passed a motion on August 18, 2020 for the development of an RFP for this purpose, with specific guidance to include the desires and requirements of the Coronado Tennis Community. This survey is designed to find out what is most important to you as a Coronado Tennis Player so that it may be included in the RFP prior to its approval by the Coronado City Council.

Your individual response will be kept confidential by the Coronado Tennis Association (CTA), your name is only collected to ensure there is only one submission per person. Please answer as many questions as you can; your input is extremely important. Questions marked with a "*" are required.

If you would like to receive a summary of the survey results and updates on the RFP, please provide your email address at the end of the form.

Thank you!
Sheryl Munning
President, Coronado Tennis Association

P.S. If you have any questions about this survey, or need help, please write to coronadotennisassociation@gmail.com.
Click SUBMIT at the bottom of survey when completed
Please think back to what you regularly did pre-COVID. Answer as many questions as you can.
Full Name *
Are you a Coronado Resident? *
Are you a Coronado Tennis Association (CTA) Member? *
On average, how many times per month do you play tennis in Coronado? (pre-COVID) *
What is your overall satisfaction with Coronado Tennis, considering facilities, reservations, programs, and pro shop? (pre-COVID) *
Please rate your satisfaction with the following about the current Pro Shop (pre-COVID)
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Tennis knowledge of the staff
Expertise in racquet stringing and repairs
Friendliness of the staff
Quality of customer service
Variety of merchandise
Quality of merchandise
Clear selection
What do you like best about the current Pro Shop? (pre-COVID)
How would you like to see the Pro Shop improved?
How often do you participate in events led by a Tennis Pro? (pre-COVID)
Never
Less than 1 time per month
1-2 times per month
3-4 times per month
5 or more times per month
Private or Semi-Private lessons
Adult classes (Morning Drill, Evening Drill)
Clear selection
Please rate your satisfaction Tennis Center programming options, such as drills, classes, and lessons by a Pro (pre-COVID)
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Variety of programnng options
Quality of programming options
Amount of Events and Tournaments
Amount of social play offered by CTA
Clear selection
Please rate your satisfaction with the following about the Tennis Center facilities and operations (pre-COVID)
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Availability of courts
Availability of Ball Machine
Reservations service by City staff
Quality of court conditions
Frequency of court upkeep and maintenance
Clear selection
What do you like best about the current Tennis Center programs, facilities, and operations? (pre-COVID)
How would you like to see improved?
In your opinion, how important are these factors in the selection of the future concessionaire for the Tennis Center?
Not at all Important
Slightly Important
Moderately Important
Very Important
Extremely Important
Experience as Business Operator
Tennis Instruction Experience
Tennis Facility Management Experience
Financial Strength and Stability
5 Year Business Plan
Familiarity with Region (San Diego)
Clear selection
Any other comments are welcome!
Would you like a summary of the survey results, and updates as the RFP process moves forward? If so, please provide your email address.
Submit
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