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COMMLD 503 D - Chatbot Design Survey
This form was created to inform design decisions for the chatbot on the Communication Leadership website. We really appreciate your participation!
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* Indicates required question
Are you an international student, or a domestic student?
*
International student
Domestic student
Have you used a chatbot from another website before?
*
Yes
No
If you’ve used a chatbot before, how was your experience with interacting with a chatbot from another website?
*
Unsatisfactory
1
2
3
4
5
Excellent
Can you briefly explain what made your experience excellent, good, or unsatisfactory when interacting with a chatbot?
*
Your answer
Would you use a chatbot on COMMLD’s website? (specially to to help locate information)
*
Yes
No
Maybe
Other:
When interacting with a chatbot, would you prefer to ask your questions by typing them directly, or selecting them from a menu?
*
I like to type my own questions
I like to select my questions from a menu
I don't mind either
What are the top 3 factors you would considered while choosing a graduate program? (Pick any 3 from the list)
*
University ranking & reputation
Location of institution
Knowing friends/family who attended and their experience
Tuition funding & scholarships
Positive Interactions with staff, faculty, students/alumni
Required
What information did you have trouble finding on the Communications Leadership website?
*
(Select all that apply)
Admission eligibility
Application process
Classes and curriculum
Application timeline
Fees & financing
Opportunities after graduation
Information on faculty & staff
Information on students’ experiences
Other:
Required
What information did you find most useful on the Communication Leadership website?
*
(Select all that apply)
Admission eligibility
Application process
Classes and curriculum
Application timeline
Fees & financing
Opportunities after graduation
Information on faculty & staff
Information on students’ experiences
Other:
Required
Any other comments or ideas you have... (i.e. things would like to see integrated into the chatbot, overall thoughts on this survey, general comments about the chatbot)
Your answer
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