Start Software: Customer Survey 2016
Would you have a moment to tell us how you feel we have performed over the last year? Our online form contains just eight simple questions on which you can give us a score from 1 - 10. Click Submit at the bottom of the form to send us your scores.

We would appreciate your opinions and your answers will help us to identify areas for improvement.

Thank you for your help.

Kim
Your full name *
Your company name *
1. Response to enquiries
How well and promptly do we respond to your enquiries?
Very slow and poor
Very prompt and efficient
Clear selection
2. Competitiveness
How competitive are we on price and lead times?
Not at all competitive
Very competitive
Clear selection
3. Delivery
Do we meet your expectations and our promises on delivery performance?
Never
Always
Clear selection
4. Quality
How do you rate the quality of our products, systems and skills?
Very poor
Excellent
Clear selection
5. Response to problems
In the event of problems, how do we respond?
Very slow and poor
Very prompt and efficient
Clear selection
6. Technical support
How do you rate the quality of our ongoing technical support?
Very slow and poor
Very prompt and efficient
Clear selection
7. Staff
How do you rate our interpersonal skills?
Very poor
Excellent
Clear selection
8. Overall performance
Please give us an overall score.
Very poor
Clear selection
Future opportunities
Please use this space to indicate how we may help you further in the year ahead.
Submit
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