Start Software: Customer Survey 2016
Would you have a moment to tell us how you feel we have performed over the last year? Our online form contains just eight simple questions on which you can give us a score from 1 - 10. Click Submit at the bottom of the form to send us your scores.

We would appreciate your opinions and your answers will help us to identify areas for improvement.

Thank you for your help.

Kim

Your full name *
Your answer
Your company name *
Your answer
1. Response to enquiries
How well and promptly do we respond to your enquiries?
Very slow and poor
Very prompt and efficient
2. Competitiveness
How competitive are we on price and lead times?
Not at all competitive
Very competitive
3. Delivery
Do we meet your expectations and our promises on delivery performance?
Never
Always
4. Quality
How do you rate the quality of our products, systems and skills?
Very poor
Excellent
5. Response to problems
In the event of problems, how do we respond?
Very slow and poor
Very prompt and efficient
6. Technical support
How do you rate the quality of our ongoing technical support?
Very slow and poor
Very prompt and efficient
7. Staff
How do you rate our interpersonal skills?
Very poor
Excellent
8. Overall performance
Please give us an overall score.
Very poor
Future opportunities
Please use this space to indicate how we may help you further in the year ahead.
Your answer
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