Joining Whole Life Buying Club
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Thanks for your interest in joining Whole Life Buying Club.  Please take a few minutes to read through this information to help you learn more about the club and how it functions.
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Location: Location: 412 East Oak St, Louisville, KY 40203 (Gray building, street parking)
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Hours: The current club hours when you can stop by to pick up items are:

Wednesdays 10am - 5pm
Saturdays 9am - 1:30pm

*Hours may occasionally change on holiday weeks or due to weather
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Annual Membership Fee: There is an $18 annual membership fee.
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Account Balances: Members need to keep approximately $100-150 in their member account. You can immediately deposit this amount or you may take up to 12 weeks to build your account up to $100-$150. Payment options are as follows:

- In person: cash or check  
- The ordering website has an option to transfer money from your bank account.
- The ordering website has a credit card option, however, that does charge an additional fee. 

If you decide to no longer participate in Whole Life Buying Club, you can zero out your account with items equal to the amount in your account, or you can receive a check payout of your balance, minus any pending fees.
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Ordering:

Members are welcome to stop in and grab items from our current inventory. In addition, we utilize an online pre-order system.

Always pre-order for dairy and spring water. We occasionally have extra dairy but items are NOT guaranteed to be in stock unless you pre-order.  For weekly pickup, pre-order by Sunday night for the following Wednesday and Saturday pickup days. 

To take advantage of our less frequent group orders such as Azure(monthly), Frontier(bi-monthly), Once Again Nut Butters(bi-annually) and other special seasonal orders, you must pre-order those through the website.

To pre-order an item, simply add it to your cart. That's it. There is no “check out” process. Once the order is locked, no changes can be made and you are responsible financially for the order and for picking it up. 

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Members are NOT required to get a certain amount of items weekly, monthly or annually. However, members who get milk are asked to order other items from the club as well. This ensures the club can continue to source and store the milk.  
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Your first visit to the club: 

- Bring shopping bags or a cooler with you. If you are picking up raw milk, you will need a cooler with ice packs.

- If you pre-ordered, find your invoice to the right of the door when you walk in. Think of this as a shopping list of what you pre-ordered. 

- Gather the items on your invoice.

- Pick up any extra items you want.

- Head up front. The admin at the front desk will check you out. 

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Ways you can volunteer:

- Please take recycling home. We are always overrun with boxes. 

- Pull stock forward. 

- Clean! We have brooms and towels on hand. 

- Ask an admin if there is anything you can help with. 

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