Curbside Services Customer Experience & Community Feedback Survey

Curbside Services, Inc. is committed to providing reliable, high-quality waste collection while continuing to grow and serve our communities. This survey is being conducted as part of a school marketing project by Emmaleigh Bond, whose parents own and operate Curbside Services, Inc., along with her team members Mitchell Dean, Sophie Bryant, and Mattie Hogan.

Your feedback will help us better understand customer experiences, improve service quality, and strengthen communication. This short survey will take approximately 3–5 minutes to complete. All responses are confidential and will be used for academic and business improvement purposes only.

Thank you so much for taking the time to complete this survey. We truly appreciate your support and input.

— Emmaleigh, Mitchell, Sophie, and Mattie

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Age *
Geographic *
Total Annual Household Income *
How long have you been a Curbside customer? *
How satisfied are you with your current service? *
Highly unsatisfied
Highly satisfied
What influenced your decision to choose Curbside over competitors? (Select all that apply *
Required
How reliable is your pickup service?  *
Very unreliable
Very reliable
How would you rate Curbside's customer service? *
Very poor
Excellent
How fair do you believe Curbside's pricing is? *
Very unfair
Very fair
How likely are you to recommend Curbside? *
Not at all likely
Highly likely
How clearly does Curbside communicate important information (schedule changes, delays, billing, updates, etc.)? *
Not clear at all
Extremely clear
What is one thing Curbside does extremely well? *
What is one thing Curbside could improve? *
Do you have any additional comments or suggestions?
Submit
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