[C9] Current Connection issue
We are currently aware of the connection issue a lot of players are facing with. The issue is not from our server, so we would like to ask you more information so that we can find the proper cause with related service provider.
*Required
1. Please select the server you use
*
Akene (US)
Rahkdan (EU)
Acharon (SEA)
2. Please write your Webzen.com Account ID.
*
Your answer
3. Please write your region where you play C9.
*
Your answer
4. Please write the name of your Internet Provider company.
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Your answer
5. Please let us know which problem you are facing with.
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Latency
Disconnection from game
Access failure
Other:
Required
6. Please let us know how frequent you face the problem.
Have encountered the issue once or twice lately
1
2
3
4
5
6
7
8
9
10
Always from the issue started
Clear selection
7. Please let us know from when the issue has started.
*
DD
/
MM
Time
:
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