Teacher Tech Ticket
Please complete the tech ticket to the best of your knowledge! I will respond as soon as possible!
Laura Audino, ITRT
Name & Room Number:
Need Ink/Toner Cartridge for Printer (Record Make + Model # below)
Printer Problems (Delete Jobs in Cache + Unplug/Reset Printer)
WiFi Problems BUT HARD WIRED WORKS (Is the Injector Plugged in Correctly)
No Internet (NO WiFi or Hard Wired) (Unplug the Switch from the Outlet to Reset it)
Desktop Issues (Unplug the Desktop from the Outlet to Reset it)
Software (IXL, Tyler SIS, BrainPOP) Forgot Username or Password? Follow the prompts on the site.
Briefly describe the problem and what you've done to troubleshoot already (i.e. unplug from outlet and reset device, restarted ~ Answer INK if cartridge request).
What's the make and model of the device (i.e. Dell 5320dn Printer; Dell Latitude E5450 Laptop...)?
How urgent is the tech ticket on a scale of 1 to 5?
Take Your Time
Instruction is at a Halt
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