Six Colors: 2021 Apple Enterprise Report Card
Grades will be aggregated. Please indicate if you'd like to remain anonymous for your verbatim comments, otherwise I may quote you with attribution.

Assign grades from 1 to 5.
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Enterprise Programs *
How would you rate Apple's overall performance in delivering and improving its enterprise programs over the past year (since WWDC 2020)? Consider the company’s work with Apple Business Manager/Apple School Manager, Apps & Books, Managed Apple IDs, Mobile Device Management APIs, and Apple Developer programs (B2B/custom apps). 5 is best, 1 is worst.
Comment on Enterprise Services
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Enterprise Service and Support *
How would you rate Apple's performance in enterprise service and support over the past year (since WWDC 2020)? Consider its management of the Appleseed beta program, its documentation of enterprise technologies, enterprise training programs, and Feedback Assistant and other feedback programs. 5 is best, 1 is worst.
Comment on Enterprise Service and Support
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Hardware Reliability and Innovation *
How would you rate Apple's hardware reliability and innovation over the past year (since WWDC 2020)? This should include the rollout and evolution of Mac computers with Apple silicon, as well as iPhone and iPad devices. 5 is best, 1 is worst.
Comment on Hardware Reliability and Innovation
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Software Reliability and Innovation *
How would you rate Apple's software reliability and innovation over the past year (since WWDC 2020)? This should include the rollout and evolution of macOS Big Sur as well as the latest versions of iOS and iPadOS. 5 is best, 1 is worst.
Comment on Software Reliability and Innovation
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Security and Privacy *
How would you rate Apple's performance in maintaining and improving security and privacy—particularly in the enterprise market—over the past year (since WWDC 2020)? 5 is best, 1 is worst.
Comment on Security and Privacy
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
Deployment *
How would you rate Apple's performance in facilitating enterprise deployments over the past year (since WWDC 2020)? Consider its implementation of Automated Device Enrollment, OS upgrades, software updates, app deployment, and lifecycle management. 5 is best, 1 is worst.
Comment on Deployment
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
macOS Identity Management *
How would you rate Apple's performance in maintaining and improving its identity management infrastructure over the past year (since WWDC 2020)? Consider its implementation of the Extensible Enterprise Single Sign-on framework, the adoption of the SSO extension, device trust, federation with identity providers, and the synchronization of user and cloud identities. 5 is best, 1 is worst.
Comment on macOS Identity Management
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
MDM protocol and infrastructure *
How would you rate Apple's performance in maintaining and improving MDM protocols over the past year (since WWDC 2020)? Consider the implementation of that protocol for macOS and iOS/iPadOS, as well as the reliability of MDM commands and payloads. 5 is best, 1 is worst.
Comment on MDM protocol and infrastructure
If you'd like to leave a comment on Apple's performance in the past year in this category, enter it here.
The Future of Apple in the Enterprise *
How confident do you feel about the future of Apple in the enterprise in the near- to mid-term (1–5 years)? Are you confident that the company’s decisions will help IT administrators in the enterprise manage Apple devices? 5 is best, 1 is worst.
The Future of Apple in the Enterprise
If you'd like to leave a comment on this subject, enter it here.
Demographic data
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How many devices do you manage?
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